Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your lifes best work.
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"This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8am - 5pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 201 Sigma Drive Summerville, SC 29486.
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"Primary Responsibilities:

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• Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
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• Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
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• Educate customers regarding the availability of receiving invoices and remitting payments through online applications
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• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
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• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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• High School Diploma / GED (or higher)
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• 1+ years of working experience with Microsoft Tools: Word (creating memos, writing), Outlook (setting calendar appointments, email) and Excel (creating spreadsheets, filtering, navigating reports)
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• 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
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• Experience in healthcare billing and / or collections
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• Ability to work Monday - Friday from 8:30am-5pm
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• If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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• Blue Cross Shield experience preferred
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Soft Skills:

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• Demonstrated ability to identify with a consumer in order to understand and align with their needs and realities.
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• Demonstrated ability to perform effective active listening skills to empathize with the customer in order to develop a trust and respect.
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• Demonstrated ability to take responsibility and internally driven to accomplish goals and recognize what needs to be done in order to achieve a goal(s).
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• Demonstrated ability to turn situations around and go above and beyond to meet the needs of the customer
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• Good Attendance Record.
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifes best work.

"Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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"UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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