8 days old

Billing Representative - Marlborough, MA

Marlborough, MA 01752
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Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM


This position is essential to the Reimbursement department. It is the responsibility of this individual to provide administrative and clerical support to the Reimbursement staff to ensure efficient operation, and ensure confidentiality of all patient accounts by following HIPAA guidelines.


Primary Responsibilities:

  • Handle incoming and outgoing calls
  • Process credit card payments over the phone
  • Respond to patient questions and concerns in a professional and respectful manner
  • Process manual adjustments
  • Reconcile billing errors
  • Reconcile incorrect address
  • Assist in overflow/aging AR as necessary
  • Assist with client related requests: medical records, DX codes, patient billing information
  • Clerical backup
  • Itemized receipt creation
  • Basic computer skills including MS applications
  • Organizational and planning
  • Time management and the ability to prioritize work
  • Data management
  • Teamwork
  • Customer service orientation
  • Punctual and Reliable
  • Good communication skills / written and verbal
  • Confidentiality
  • Perform additional tasks as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-03-20 Expires: 2020-04-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Billing Representative - Marlborough, MA

UnitedHealth Group
Marlborough, MA 01752

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