1+ months

Billing Representative (Collections) - Shelton, CT

Shelton, CT 06484
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  • Job Code
    853078

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Billing Representatives are responsible for all accounts receivable, cash flow, billing & eligibility internal/external questions, and customer service on the Oxford platform totaling approximately $600 million in revenue per month. These functions include fielding inbound calls, conflict resolution making outbound calls to our customers and brokers ensuring strong cash flow and superior Days Sales Outstanding results. This function is responsible for medical and ancillary product premium billing.


Note: Positions mainly responsible for more general A / R activities which do not include medical and ancillary premium billing activities can be found in the Accounts Receivable function in the Finance job family.


Primary Responsibilities:

  • Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies
  • Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function
  • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
  • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
  • May also include quality assurance and audit of billing activities
  • Moderate work experience within own function
  • Some work is completed without established procedures
  • Basic tasks are completed without review by others
  • Strong adherence to time management
  • Maintain working relationship with customers in territory
  • Ability to multitask and adapt to a constantly changing environment


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2019-12-21 Expires: 2020-04-04

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Billing Representative (Collections) - Shelton, CT

UnitedHealth Group
Shelton, CT 06484

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