3 days old

Bilingual (Spanish / English) Service Account Manager Associate - Miramar, FL

Miramar, FL 33025
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Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM


This role is equally challenging and rewarding. Within a high - volume environment, you'll need to model and act as an ambassador for the company while solving complex health care inquires The Service Account Manager Associate acts as a customer advocate to resolve escalated and complex issues.

Primary Responsibilities:

  • Provide expertise and customer service support to members, customers, and / or provider
  • Serve as the liaison to a complex customer base to manage first level response and resolution of escalated issues with external and internal customers
  • Liaise with customers and providers to coordinate cases and billing on behalf of members
  • Investigate pre - certification and/or customer service issues as identified and communicate resolution to customers

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-03-25 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Bilingual (Spanish / English) Service Account Manager Associate - Miramar, FL

UnitedHealth Group
Miramar, FL 33025

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