21 days old

Bilingual Spanish Business Customer Service Specialist I

Miami, FL 33126
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Apply on the Company Site
**Do you speak Spanish and English?**


**If you do, we are looking foryou!**


**_Whats in it for you?_**


AT&T
Customer Service Representatives can earn wages up to $16.76 per hour; which
equals to a yearly salary of $34,866. Do you have prior customer service/sales
experience or a college degree? If so, you may be eligible for higher pay. Bring
your verifiable experience and education to the table to sweeten the deal. At
this location there are additional monthly financial incentives currently
available to you when you meet your sales goals and check all boxes on your
performance. BUT there is more, you receive an automatic pay increase every 6
months of active service up to top pay! Base pay + commission; your future with
AT&T is looking bright.


Youll also gain an amazing benefits package
with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time
off. Rounding out these benefits and perks we also provide 50% employee discount
on:

AT&T internet & fiber

AT&T phone (formerly U-verse
Voice)

DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW
or U-verse TV


**Hours of Operation: 7:30am - 7:00pm, Monday - Friday (closed onWeekend)**


What does it take to deliver best-in-class service
and technology?

Excellent communication skills, professionalism and a desire
to close the deal on sales. Youll handle customer service calls ranging from
billing and payments to plan changes and upgrades. While you offer customized
solutions and resolve issues, youll work to transition each call to a sales
opportunity; working to meet daily and monthly sales goals. Your consultative
approach to customers needs will deliver personalized recommendations of
AT&T products and services, ensuring that they get the most out of the
technology they love.


Career possibilities are limitless with AT&T.
Well provide on-the-job paid training and resources in a supportive environment
that encourages your professional growth.

You will have the chance to round
out your experience with training on the latest technology, devices and our
entire lineup of products, services and promotions.

If youre 18 years or
older, lets talk.


**Required Qualifications:**

At least 18 years of age

6
months experience operating a computer in Windows based environment


Availability to work a flexible schedule which includes all hours of call center
operation

Qualification on pre-employment screening


Study Guide for pre-employment
screening (click the link below to open the study guide)


Mobility Call Center Assessment (MCCA) at https://careers.att.jobs/media/204112/MCCA-Test-Guide.pdf


**TRAINING**

Classroom training

On-the-job training

On-line training


**SPECIAL JOB REQUIREMENTS**

Specific job assignments may
require day, evening, weekend or holiday hours. Overtime may be required


One year customer service work experience preferred. Excellent communication and
computer skills.


Provisions listed in these Job Descriptions may be
changed or modified by AT&T Mobility without prior notice at any time, at
the Company's sole discretion.


**Required Qualifications:**

At least 18 years of age

6 months experience operating a computer in Windows based environment

Availability to work a flexible schedule which includes all hours of call center operation

Qualification on pre-employment screening


Study Guide for pre-employment screening (click the link below to open the study guide)


Mobility Call Center Assessment (MCCA) at https://careers.att.jobs/media/204112/MCCA-Test-Guide.pdf


**TRAINING**

Classroom training

On-the-job training

On-line training


**SPECIAL JOB REQUIREMENTS**

Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required

One year customer service work experience preferred. Excellent communication and computer skills.


Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2020-11-13 Expires: 2020-12-13
Sponsored by:
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Bilingual Spanish Business Customer Service Specialist I

AT&T
Miami, FL 33126

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