1+ months

Bilingual Service Technician - Equipment Delivery - El Paso, TX - 924897

El Paso, TX 79901
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  • Job Code
    924897

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm)

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The Service Technician is responsible for all activities relating to the delivering of home medical equipment including receipt, shipment, and delivery of medical equipment. Educates the patient / caregiver on equipment usage. Picks up equipment at termination of therapy. Responsible for maintaining delivery vehicles according to regulatory guidelines.

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Primary Responsibilities:

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  • Maintains delivery vehicle in accordance with HomeCare Dimensions, Inc. policy and procedure
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  • Maintains clean delivery vehicle inside and out at all times
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  • Maintains required supplies in delivery vehicle at all times
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  • Insures accurate and timely delivery of all home medical equipment
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  • Defines processes for delivery of HME
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  • Insures orders are complete and ready for delivery
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  • -Pulls own supplies (DME, oxygen, liquids)
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  • -Contacts patients receiving deliveries prior to leaving office to verify address and phone number
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  • Transports equipment and supplies in a safe and clean manner to patients homes. Sets up equipment and verifies proper function in the patients home upon delivery
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  • Obtains patient / caregiver signature verifying receipt of HME at delivery
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  • Maintains accurate and current information on daily route sheet
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  • Submits all delivery paperwork at the end of the shift
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  • Notifies Warehouse Manager of any problems encountered during delivery
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  • Picks up equipment at termination of therapy
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  • Patient education
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  • Educates patient / caregiver on delivered HME
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  • Answers patient / caregiver questions as needed
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  • Documents teaching on specified teaching form
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  • Attends all required inservice programs to maintain comprehensive home care knowledge base
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  • Demonstrates effective time management skills by completing assignments within projected time frames
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  • Follows all infection control, standard precautions, and safety guidelines / standards per agency policy
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  • Compiles with all Homecare Dimensions, Inc. policy and procedures
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  • Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies
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  • Participates in the agencys endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements
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  • Participates in home care Performance Improvement Program activities
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  • Demonstrates personal responsibility with regard to attendance and punctuality
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  • Maintains privacy and confidentiality with regard to all patient, staff and agency information
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  • Promotes the agency image by adhering to the Dress Code
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  • Meets productivity requirements based on agency standard
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  • Follows the appropriate chain of command in all forms of communication
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  • Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Graduate or equivalent
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  • Valid driver license and good driving record necessary
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  • Ability to read, write, and speak Spanish in addition to English
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  • Ability to work on call (weeknights and weekend) once every 4 weeks (or as needed by the business)
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  • Ability to read and draw valid conclusions
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  • Ability to left 100 lbs
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  • Ability to accept direction and learn new tasks
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  • Demonstrates ability to communicate both orally and in writing with appropriate parties
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  • Ability to lift and transfer home medical equipment from one location to the other
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  • Ability to distinguish impressions of shape, size, distance, motion, color, and other characteristics of objects through the eyes
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  • Major visual functions must include far sight acuity and near acuity
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  • Ability to work in a stressful environment
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  • Ability to maintain flexibility and adaptability to the work environment
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  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctors diagnosis of disease
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • 1+ year of Home Medical Equipment experience
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  • Medical Terminology knowledge
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Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Home Medical Equipment, Delivery, Medical Supplies, El Paso, TX, Texas

Posted: 2021-04-24 Expires: 2021-06-23

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Bilingual Service Technician - Equipment Delivery - El Paso, TX - 924897

UnitedHealth Group
El Paso, TX 79901

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