19 days old

Behavioral Health Director - Oklahoma City, OK - 919361

Oklahoma City, OK 73102
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  • Job Code
    919361

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work. (sm)

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As a Behavioral Health Director you will be vital to our success and drive future growth. In this role you will provide leadership in the management and development of Behavioral Health across the state of Oklahoma. You will be empowered to do your best to develop the strategy and vision for product roadmaps, establish collaborative relationships with external and internal stakeholders, gather accurate requirements and evaluate product performance to enhance our mission of helping people live healthier lives.

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This is a leadership level position responsible for Optum Behavioral Health Operations, contract management and relationships with customers, including UHC C&S, state Medicaid Bureau, providers, advocacy organizations and other key stakeholders. The Behavioral Health Director must coordinate with all functional areas of shared services partners, including but not limited to clinical operations, quality management, network development and management, provider relations, member outreach, education and member services, contract compliance and operations including claims and reporting. This position directly impacts financial performance and achievement of overall public sector goals.

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Primary Responsibilities:

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  • Coordinate day to day operations to achieve goals and ensure compliance of all functional areas supporting the market
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  • Participate in C&S leadership meetings and other key meetings identified by C&S or Optum leadership
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  • Ensure timely and accurate completion and submission of all contract deliverables
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  • Guide stakeholders and matrix partners in the effective delivery of services, achievement of metrics, and avoidance of all contract penalties
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  • Participate in all required Optum Behavioral Health meetings
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  • Ensure collaboration and coordination with other areas of UnitedHealth Group
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  • Assist in the formulation of action plans to remedy any findings from internal or external audits, utilization reports, provider or member concerns
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  • Provide a face to the client and the state as appropriate
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  • Develop, review, and approve documents that provide information and program justification
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  • Represent Optum Behavioral Health and UHC C&S in relevant meetings
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  • Communicate with stakeholders through presentations, written materials and direct interactions
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  • Review legislation, state policy, amendments and other regulatory documents to determine the implication for C&S as well as Optum operations
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  • Provide leadership and direction in the development of appropriate risk management strategies. Work closely with the customer, Optum and UnitedHealth Group team members, providers and stakeholders to implement these strategies
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  • Assist with forecasting revenue or savings opportunities associated with product development initiatives as well as define and develop local market performance against contractual, clinical and fiscal targets
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  • Influence innovation across teams to ensure aligned, cohesive progress across technology, marketing and service operations
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  • Collect and deliver required clinical operations customer reporting
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  • Assist shared service partners in developing action plans to address performance issues
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  • Provide leadership by identifying and analyzing local market trends, service gaps and the development of mitigation strategies aligned with strategic priorities
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  • Support sales and business development activities to foster growth and account retention
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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Required Qualifications:

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  • Oklahoma licensed behavioral health professional, such as a psychologist, psychiatrist, social worker, psychiatric nurse, marriage and family therapist, or mental health counselor, etc.
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  • 5+ years managerial and administrative experience in public sector, managed care or behavioral health care.
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  • Prior experience in public sector mental health or non-profit community mental health
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  • Experience working with the State or payer or provider experience
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  • Demonstrated ability to work collaboratively and influence others
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  • Ability to achieve goals in a highly matrixed environment
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  • Demonstrated leadership effectiveness and project management experience.
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  • Demonstrated excellent verbal and written communication skills.
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  • Solid customer service orientation
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  • Solid data analysis and PC proficiency
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  • Demonstrated abilities to build strong and effective teams, facilitate staff working together collaboratively, and growing and retaining top talent
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  • Exceptional planning, organization, and monitoring skills
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  • You will be asked to perform this role in an office setting or other company location
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Medicaid experience
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  • Experience in an administrative position in a mental health organization
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  • Administrative experience in a mental health delivery system and in administering a similar contract.
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  • Thorough understanding of managed care principles, models, and financing
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  • Experience making oral presentations
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  • Experience working in a corporate managed health care environment
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  • Experience in a recovery-oriented delivery system
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  • Data analysis background and report writing capability
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  • Project Management experience
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. (sm)

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"Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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"Job Keywords: Product, health professional, psychologist, psychiatrist, social worker, psychiatric nurse, behavioral health, mental health, Medicaid, managed care, director, health plan, Oklahoma City, OK
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Posted: 2021-05-26 Expires: 2021-06-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Behavioral Health Director - Oklahoma City, OK - 919361

UnitedHealth Group
Oklahoma City, OK 73102

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