6 days old

Behavioral Health Case Manager LMSW LCSW

Irving, TX 75060
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  • Job Code
    875131

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)


The Clinically Integrated Network (CIN) Behavioral Health Case Manager (BHCM) is a participant in the collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs. This process includes medical, social, developmental, behavioral, financial, and educational intervention with focus on quality and cost effective outcomes.


Primary Responsibilities:

  • Engage and provide care management to commercial patient populations identified from the Health Plan, clinical meetings, outlier reports, plan specific insights, and predictive modeling
  • Complete Transition of Care follow up and assessment post Hospital Discharge or Observation discharge
  • Provide care management telephonically
  • Complete required assessments
  • Create a personalized care plan for each patient involved in care management to resolve barriers to care, close quality gaps in care, build additional education or contingency planning and engage with social support systems as appropriate
  • Regularly interact with health plan clinical programs and clinical personnel for care coordination
  • Complete all necessary care coordination and or assessment activities as outlined in the care plan
  • As needed/requested, remotely attend clinical meetings with the health plan on assigned patients involved in care management
  • As needed/requested, participate in internal meetings for plan specific insights, best practices and intervention development
  • Follow NCQA Care Management, Person Centered Medical Home and Accountable Care Organization accreditation standards
  • Document all patient care activities into electronic database
  • Meet required Key Performance Indicators
  • Pass Quality Audit metrics
  • Perform other duties as assigned
  • Coordinate and cooperate with other members of the care management team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-05-21 Expires: 2020-06-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Behavioral Health Case Manager LMSW LCSW

UnitedHealth Group
Irving, TX 75060

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