22 days old

Behavioral Health Care Advocate - Remote in Miami - Florida State License Required

Miami, FL 33128 Work Remotely
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  • Job Code
    889787

You're looking for something bigger for your career. How about inventing the future of health care? UnitedHealthcare is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doing your life's best work.(sm)


Primary Responsibilities:
  • Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach

  • Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services

  • Identify and remove barriers to procurement, delivery, participation in and success of services

  • Provide supportive follow-up, monitoring and education as indicated

  • Partner with designated external providers, programs, entities to address  the needs, gaps in care, and recovery goals of complex and high risk consumers

  • Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications

  • Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements

  • Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions

  • Identify high-risk, co-morbid needs of consumers

  • Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed

  • Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable

  • Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community based services

  • Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs

  • Assist in the development of a relevant and consumer-specific aftercare plan

  • Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases

  • Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


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Posted: 2020-09-29 Expires: 2020-10-30

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Behavioral Health Care Advocate - Remote in Miami - Florida State License Required

UnitedHealth Group
Miami, FL 33128

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