18 days old

Behavioral Care Advocate - Manhattan NY

Manhattan, NY 10007
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  • Job Code
    894638

You're looking for something bigger for your career. How about inventing the future of health care? Optum is offering an innovative new standard for care management.  We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale.  Join us. Take this opportunity to start doing your life's best work.(sm)

 

This position is primarily field - based: 80% of the time will be in the field and 20% working from home.  Schedule is Monday - Friday during normal business hours.   Must be able to go into the field in Manhattan, NY on a daily basis.  You may also cover Queens and Bronx as needed.

 

*** Due to the COVID 19 pandemic this Field-Based Care Advocate role will be initially functioning in a telecommute/work from home fashion. Once conditions are safe, and the state restrictions have lifted, the expectation is that duties will be conducted in the field as noted above. At that time all work will be done within the territory listed. ***

 

The overall purpose of the Field Based Care Advocate is to improve the enrollee's ability to remain stable in the community and out of the hospital. The role is to engage the person in the treatment process and then assist him/her to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position requires field visits going into hospitals, clinical facilities and in the community. You will be in the field the majority of the time.


The Field Based Care Advocate position is also designed to be a direct clinical liaison between health plan staff and the clinical network. The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services.

 


Primary Responsibilities:

  • Identifies and provides community service linkage  
  • Assists enrollees with aftercare appointments
  • Provides subsequent member follow-up as determined by individual member needs
  • Works with enrollees to identify gaps in care or obstacles to care and problem solves for successful connection to needed services
  • Reviews IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
  • Goes to facility meetings with treatment team to develop a successful aftercare plan
  • Manages the aftercare follow-up of identified high risk enrollees (manages follow-up calls/outreach and documentation)
  • Meets with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-10-02 Expires: 2020-11-01

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Behavioral Care Advocate - Manhattan NY

UnitedHealth Group
Manhattan, NY 10007

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