1+ months

Associate Server Administrator - LaCrosse WI - 937621

La Crosse, WI 54601
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  • Job Code
    937621

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doingyour life's best work.(sm)

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The Associate Hosting & Storage Engineer will perform daily and weekly tasks to ensure efficient, balanced, secure and uninterrupted operation of all servers and equipment. Assist and support the Infrastructure group in managing and maintaining OptumServes Hosting and Storage infrastructure environment, including patching, configuration review and monitoring of servers and devices, to sustain business operations.

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Participating in the support of Server OS layer & supporting technologies, research, modernization, technology standards, and operational excellence. This position partners with Infrastructure and OptumServe IT to support the execution of technology at OptumServe.

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Act as Initial technical resource for team to resolve problems and issues
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  • Assist to deploy, maintain and manage servers and supporting infrastructure
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  • Assist in maintaining centralized documentation of IT infrastructure information, including hardware/software licensing, environment diagrams, SOPs and work instructions
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  • Assist in maintaining supported systems throughout their lifecycle
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  • Follow all escalation procedures according to service level agreement
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  • Provide an accurate record of work in request / incident management tracking tools
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  • Coordinate and monitor troubleshooting to isolate and diagnose common system problems; document system events to ensure continuous functioning. Recommend course of action and implements as approved
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  • Utilizes Change Control process when scheduling maintenance for OptumServes environments
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  • Maintain system inventory through centralized management database and tools
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  • Perform / Assist in root cause analysis in post system-failure situations
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  • Evaluate processes and procedures for opportunities of improvement
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  • Perform general system configuration, backups, maintenance, and optimization of network infrastructure
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  • Respond to and resolve support requests
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  • Ensure the maintenance and accuracy of Network Services documentation
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  • Assist in executing technology assessments, evaluations, and recommendations of products and services to achieve and maintain OptumServe s information security compliance requirements, and ensure proper implementation of products to adhere to required security standards
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  • Assess risks when making changes to IT environments
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  • Participate in on-call rotation
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  • Assists in other duties as needed and directed
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Associates Degree or higher in Computer Science, MIS or equivalent training
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  • 3+ years of experience as a Network Technology Support or Systems Administrator
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  • Experience working independently or as part of a team
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  • Analytical and logical demonstratinga troubleshooting skillset
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  • Experience troubleshootingcomplex technology issues
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  • Understanding of IT operations and their related dependencies for executing our contracts successfully
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  • Understanding of end to end system dependencies
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  • Experience with analytical and troubleshooting skills
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  • Experience working in a high pressure operational environment running business / mission critical software and hardware
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  • Proficient Microsoft Software Suite skills
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  • Equivalent combination of education, experience and/or applicable military experience will be considered
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  • Able to participate in on-call rotation
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Preferred Qualifications:

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  • Excellent teamwork skills and demonstrated ability to work independently
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  • Organizational skills, project and time management, as well as follow through and attention to detail
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  • Working experience with Windows servers (2012 / 2016 / 2019), Active Directory and Networking
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  • Working experience with Group Policies, IIS, Terminal Services and VMWare
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  • Experience in supporting daily IT operations, Server OS, Backup technology and Virtual environments (VMware)
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  • Experience working with software installation/upgrading procedures
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  • Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN)
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  • Certifications on related Microsoft, Cisco, VMWare and other Technologies
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  • ITIL or otherITSMframework certification
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  • DOD / VA / Military Experience
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  • DOD / VA / Military Clearances
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  • National Career Readiness Certificate
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Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)

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OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCares support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Colorado Residents Only:The salary range for Colorado residents is $53,300 to $95,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives

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Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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Posted: 2021-07-02 Expires: 2021-08-30

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Associate Server Administrator - LaCrosse WI - 937621

UnitedHealth Group
La Crosse, WI 54601

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