1+ months

Associate Pharmacy Technician - San Antonio, TX

San Antonio, TX 78205
Apply Now
Apply on the Company Site
  • Job Code
    842772
  • Jobs Rated
    36th

Compassion is the essential trait that drives superior health care performance. But it's just a start. At OptumCare innovative thinking is just as important. Our unique team of health care providers are an emerging and important part of Optum and the UnitedHealth Group family of businesses. Our approach is designed to help physicians and other providers deliver the right care at the right time in the right setting. That takes smart ideas and incredible teamwork. And that's where you come in. In this role, you'll support a clinical team that's helping patients in new and better ways while giving them a generous helping of compassion and respect.
 
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
 
The pharmacy technician will effectively support the successful implementation and execution of all pharmacy programs and processes.  The technician will provide support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met. The technician will be responsible for determining eligibility of members applying for the Medical Assistance Program (MAP). This position will also provide support in troubleshooting any member issues identified by the pharmacy staff during member outreach calls.
 
Primary Responsibilities:
  • Receive and respond to escalated pharmacy inquiries from all communication venues: phone queue, portal, claim queue, department email box or fax
  • Coordinate and assist initial screening of MAP enrollment requests via all communication venues
  • Conduct inbound and outbound calls for program requirements including, but not limited to: patient scheduling, surveys / screenings, reminder calls, census management and distribution of materials to appropriate clinical personnel or patients
  • Initiate process of granting, modifying, denying or terminating assistance, or referring applicants to other agencies for assistance
  • Collect and maintain eligibility information in an appropriate and confidential manner
  • Interview applicants by phone for program requirements
  • Request additional or supplemental information via correspondence in order to complete applications
  • Adhere to assigned schedule and quality metrics
  • Stay abreast of program qualifications in order to troubleshoot problems that may arise during the eligibility process
  • Complete calls / assignments and ensures census management, productivity weekly and monthly standards are met
  •  Provide administrative support to clinical staff and managers for special studies, projects and reports
  • Provide excellent customer service by serving as a resource to all internal and external customers
  • Other responsibilities as assigned
 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

",

Jobs Rated Reports for Pharmacy Technician

Posted: 2019-12-18 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Associate Pharmacy Technician - San Antonio, TX

UnitedHealth Group
San Antonio, TX 78205

Join us to start saving your Favorite Jobs!

Sign In Create Account
Pharmacy Technician
36th2018 - Pharmacy Technician
Overall Rating: 36/220
Median Salary: $31,750

Work Environment
Very Good
19/220
Stress
Very Low
9/220
Growth
Good
77/220
Powered ByCareerCast