30 days old

Associate Operations Engineer

Pfizer
Χορτιάτης, Κεντρική Μακεδονία 570 10
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**ROLE SUMMARY**



The Enterprise Platforms & Security (EPS) team delivers the following capabilities for Pfizer. Business application platforms supporting Pfizer's enterprise application and critical business processes. Infrastructure allowing business traffic to travel where it needs to go, internally and externally, along with the appropriate access controls. EPS secures Pfizer's most important information assets through world class controls and protections and enables Pfizer's business results by making security an enabler and not a roadblock to achieving business results.



The Associate Operations Engineer will review current processes and make recommendations for improving efficiency and service. This role will actively monitor Data Center Operations queues, make recommendations to management about enhancing processes, and simplify the design/format. The successful candidate will also work with the management team to identify opportunities to help with cost saving initiatives and standardize services for our business partners.



**ROLE RESPONSIBILITIES**



+ Remote assistance to agreed service levels for remote technology teams including but not limited to, the following: servers, storage, networking equipment, virus/malicious code incident response and remediation, server room environmental controls.

+ Direct fulfilment of local document artefacts, including access logs, environmental and operational checklists

+ Remote support for the maintenance of floor plans, elevations and capacity management documents

+ Infrastructure management for all connections within the responsible space and inventory for all installed and stored devices within the space.

+ Report on Lifecycle management for all equipment that is end of life.

+ Support respective area with security management at each location (Access Reviews and Management), including the environmental system inspections and maintenance coordination.

+ Support for physical device provisioning, retirement and moves to standard procedures

+ Remote coordination with third parties as required for commissioning and decommissioning activities

+ May become a resource when assisting key Pfizer business partners



**BASIC QUALIFICATIONS**



+ Bachelor's Degree in Business Administration / Computer Science or related field preferred

+ 0-2 years knowledge of data center operations

+ Must be able to work effectively with minimal supervision

+ Knowledge of operations monitoring

+ Exceptional oral and written communication skills

+ Ability to work with management at every level

+ Ability to provide direction and advice pertaining to capacity planning

+ Demonstrate ability to effectively coordinate multiple priorities in a dynamic environment.

+ Demonstrate ability to communicate and negotiate with business clients to determine stakeholder expectations and requirements at multiple levels across the organization

+ Demonstrate the ability to effectively coordinate multiple priorities in a dynamic environment



**ORGANIZATIONAL RELATIONSHIPS**



+ The Associate Operations Engineer will build strong relationships with key business partners both internally and externally

+ The Associate Operations Engineer will interact primarily with Enterprise Platforms & Security customers in Digital Technology, and consumers of internally and externally-hosted services. The interaction will be focused primarily on understanding and translating business requirements and align them with suitable solutions, ensuring a positive customer experience.

+ The role will have a high level of interaction with key domain area experts and leaders within Enterprise Platforms & Security and the Compliance Teams.

+ Act as hands and eyes support assisting with the processing of Service Center tickets associated with Data Center assets

+ A strong relationship with our key technology partners which occurs daily in support of BAU change and incident management activities.



**LI#PFE**



Purpose



**Breakthroughs that change patients' lives** ... At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.



Digital Transformation Strategy



One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.



Flexibility



We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Let's start the conversation!



Equal Employment Opportunity



We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer iscommitted to celebratingthis,in all itsforms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.



Information & Business Tech
Posted: 2021-06-24 Expires: 2021-07-25
Sponsored by:
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Associate Operations Engineer

Pfizer
Χορτιάτης, Κεντρική Μακεδονία 570 10

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