1+ months

ASSOCIATE MERCHANT INSTALL SERVICES - D29B

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E The Associate Merchant Install Services - D29B ensures the successful performance of assigned installation services programs. Develops and supports new and existing service program offerings. As the individual grows in position, takes on increasing responsibility for new and existing service program develop and looks to the Merchant, Install Services for general guidance only.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES:\u003Cbr /\u003E\u003C/strong\u003E\u003Cbr /\u003E -20% Program Management: Develop parts of Line of Business programs and support development of strategies/programs for growth and execution of service offering. Lead segments of programs, including Service Provider selection and qualification, pricing, communication and development of in-store, online, and/ or in-home training. \u003Cbr /\u003E \u003Cbr /\u003E -20% Service Provider Management: Service Provider onboarding, ongoing performance management, and termination; product / distributor alignment. \u003Cbr /\u003E \u003Cbr /\u003E -20% Financial Planning: Ongoing performance management; gross margin / IMU analysis; retail pricing / comp shops; Siebel data maintenance; promos / regional promos. \u003Cbr /\u003E \u003Cbr /\u003E -20% Store Execution / Service Provider Engagement: Service Provider communications; training and Service Provider store support \u003Cbr /\u003E \u003Cbr /\u003E -15% Quality Assurance: Handle Service Provider compliance issues; customer escalations; quality review oversight and Assists in development and tracking of key program metrics. \u003Cbr /\u003E \u003Cbr /\u003E -5% People Management: Provide mentoring and guidance to in-store resources and At Home Services Specialists. May serve as a key decision contributor on various key projects within a business function.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Position Typically Reports to Merchant, Install Services \u003Cbr /\u003E May have some responsibility for managing At Home Service Specialist(s)\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment:\u0026nbsp;\u003C/strong\u003ELocated in a comfortable indoor area. Any unpleasant condition\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Travel:\u0026nbsp;\u0026nbsp;\u003C/strong\u003ETypically requires overnight travel 5% to 20% of the time. \u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E4 years\u003Cbr /\u003E \u003Cbr /\u003E\u003Cp\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003C/p\u003E\u003Cstrong\u003EPhysical Requirements:\u0026nbsp;\u003C/strong\u003EMost all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). \u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003Cbr /\u003E \u003C/strong\u003E-Merchandising and retail planning expertise \u003Cbr /\u003E -Strong analytical skills \u003Cbr /\u003E -Expert communication and negotiation skills \u003Cbr /\u003E -Ability and willingness to work in a highly cross-functional environment \u003Cbr /\u003E -Abil\u003C/div\u003E
Posted: 2020-09-23 Expires: 2020-10-30
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ASSOCIATE MERCHANT INSTALL SERVICES - D29B

Home Depot
Atlanta, GA 30303

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