1+ months

Associate Manager Operations - eCommerce

Walmart
San Bruno, CA 94066
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1397594BRReq ID:1397594BRCompany Summary:Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.Job Title:Associate Manager Operations - eCommercePosition Summary: Want to use your strategic skillset to perfect the online shopping experience for customers around the country? The Associate Operations Manager is an analytical role that uses data to understand why customers may return a Walmart.com item, then continuously improves upon our processes to ensure customers are ecstatic about each purchase. As an operational partner with a large scope, your influence will be key to shaping the products and processes that directly affect the customer experience. Reporting to the Senior Manager Operations - eCommerce, youll support your team in fulfilling our customer promise and empowering people around the country to save more and live better. City:SAN BRUNOState:CAPosition Description:Youll make an impact by: Executing with excellence Analyze returns performance to identify high impact areas and implement solutions to prevent future customer impact. Building strategic relationships Establish dynamic partnerships with category teams, suppliers, product teams, and engineering teams. Understand their goals and support them in their journey to success by ensuring existing procedures are followed and new policies are implemented. Managing quality performance Research industry best practices and propel that information into a world-class strategy that executes on our Customer Promise. Articulating enterprise and team success Dive into the data to track Key Performance Indicators and share our success stories. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Minimum Qualifications: Bachelor's degree in Logistics, Supply Chain, Business, or related field and 1-year experience in logistics, distribution, transportation, or related area OR 3-years experience in logistics, distribution, transportation, or related area. 1-year experience with Microsoft Office.Additional Preferred Qualifications:Youll sweep us off our feet if Youre a process visionary who can see things as they should be, not just as they are Youre a courageous communicator who can influence with clarity and kindness Youre curious by nature and create opportunities to learn new systems and skills Youre motivated to make an impact for your operational partners and customers Youre familiar with the financial effect your processes have on the P&L Youre familiar with supply chain and retail operations, bonus if its in eCommerce Youre a master at telling a story with data and engaging a team to act on it Youre invigorated by challenges and are ready to engage at Fortune 1 scaleCategory:Supply Chain and Logistics Brand:Walmart
Posted: 2019-12-17 Expires: 2020-02-21

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Associate Manager Operations - eCommerce

Walmart
San Bruno, CA 94066

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