1+ months

Associate Director-Project Program Management (Government)

Oakton, VA 22124
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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.


Our AT&T Defense & National Security organization supports our Nations Defense and Intelligence Community, operating and assuring critical voice, video, and collaboration services for the full spectrum of intelligence operations.


AT&T has an opening for an Associate Director- Billing Team (BT) Program Manager (PM) to support an existing contract for an Intelligence Community program with a strategic mission assuring the installations, operations, and maintenance of critical voice and collaboration telephony services. The Billing Team (BT) Program Manager (PM) will have daily execution and oversight responsibility for the Billing Team Operations at our AT&T Oakton VA office. The BT PM will work in close collaboration with the Programs Director Program Manager (Executive PM) and the Operations Manager/Deputy PM who provide overall management and oversight of the Horizon Shift Program and related efforts.


Job Duties/Responsibilities:


+ Lead daily activities associated with the programs corporate operations for telecommunications billing (ordering & processing of account changes, updates, and payments for services), telecommunication services acquisition, and contracts initiatives related to our Voice over IP (VOIP) services.

+ Be a key member of the Program Management Office (PMO) providing coordination and continuity of operations for the Program.

+ Will ensure that the program and customer requirements are met and will lead the resolution and escalation of issues as necessary.

+ Manage a small staff of direct reports who are experienced billing associates located at Oakton, VA.

+ Activities will include onboarding, training, development, coaching, and career progression.

+ Include oversight of billing associates duties, prioritization of tasks, issue escalation, metrics development, timesheet reporting, training & development, and compliance training activities.

+ Assist in the preparation of programs monthly reports, and other new reporting deliverables.

+ Stand in as the acting Operations Manager/Deputy PM in their absence or as required.

+ Be available for occasional domestic travel as required between customer locations.


Education, Experience: Requires Bachelor's Degree in Business Administration, Project Management, Information Technology, or related discipline or equivalent work experience. Requires 10+ years of experience in Information Technology, Telecommunications and Program Management.


Clearance: Must be able to obtain/maintain a TS/SCI with polygraph. (#clearable). TS/SCI with polygraph preferred.


Certification(s): Desired Program Management Institute (PMI) Project Management Professional (PMP) Certification (current/active)


Principal Functional Skills / Competencies associated with this Title:


+ Client and Team Relationship Management: This position requires an individual who is customer oriented and mission focused. Ability to effectively work with internal/external program stakeholders as part of a larger management team responsible for executing the contract deliverables and maintaining program operations.

+ Strong leader with team building skills

+ Excellent verbal and written communication skills

+ Working knowledge of US contracting & acquisition practices

+ Business and Financial Acumen

+ Industry Knowledge

+ Telecommunications & Technology Experience


Ready to join our team? Apply today!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-08-25 Expires: 2021-10-23
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Associate Director-Project Program Management (Government)

AT&T
Oakton, VA 22124

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