9 days old

Associate Director of Sales Training, OptumRx - Lenexa, KS or Schaumburg, IL

Schaumburg, IL 60193
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This isn't HR. This is Human Capital at UnitedHealth Group. Here, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)

The Associate Director of Sales Training will be responsible for leading a team of learning services professionals, driving excellence and helping to support the goals, initiatives and growth of OptumRx. The Associate Director will engage with other training leaders to ensure department and corporate goals are achieved.  

Primary Responsibilities:
  • Drive support for the sales team by creating effective, strategic and useful training / training materials that support overall sales goals
  • Creates and delivers sales training curriculum to the field sales organization focused on increasing disease state, product knowledge and/or selling skills, resulting in sales force effectiveness
  • Regularly assesses the sale force and management training needs by observing individual account manager performance / behaviors and collaborating with appropriate cross - functional area
  • Develop strong understanding of clinical knowledge and sales related challenges for targeted products, and leverage appropriate resources (internal and external) to support the learning objectives in designing and creating training programs and products
  • Development of clinical foundation materials and training activities for product areas as both content creator and subject matter expert
  • Deliver training with principles of adult learning and training best practices to create effective and innovative training design solutions (dynamic presentation skills)
  • Develops materials for new training offerings, including PowerPoint presentations, training guides, job aids and enhancements for current training materials
  • Research / identify appropriate delivery approaches / media / methodologies (e.g., ILT, eLearning, webinar, virtual training, social media)
  • Write supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, handouts, job aids, trainer / learner guides, audio/visual aids)
  • Publish, test, and upload files to appropriate delivery locations (e.g., LMS, SharePoint)
  • Collaborate with trainers to identify strengths and areas for improvement in training solutions, and appropriate steps to take to improve training effectiveness (e.g., content, activities, materials, delivery methods)
  • Conduct updates / debriefs as necessary with appropriate stakeholders to communicate training experiences / effectiveness, based on available feedback and data (e.g., from reports, learners, their managers, trainers)
  • Engage with learners post-training to obtain additional feedback on training effectiveness (e.g., focus groups, follow - up surveys), collaborating with trainers as appropriate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2020-03-25 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Associate Director of Sales Training, OptumRx - Lenexa, KS or Schaumburg, IL

UnitedHealth Group
Schaumburg, IL 60193

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