19 days old

Associate Director, Client Operations

New York, NY 10176
Apply Now
Apply on the Company Site
**Our Story**


Xandr is a technology platform powering one of the largest global Advanced TV and Video advertising marketplaces in the industry. We scale our business as WarnerMedia people who independently build the Xandr platform and brand. For more than a decade, our data insights, premium content, powerful technology, and scaled direct-to-consumer distribution have given us a competitive edge leading us to improving advertising for all brands, publishers, and consumers.


How do we do this? With talented, passionate people like you! We bring together people from diverse backgrounds and give them an opportunity to bring their ideas to life. Join our community to Make Advertising Better!


**The Job**


The Associate Director, Client Operations leads a team of analysts and specialists who use their expertise to drive customer success on the Xandr Digital Platform. This role is responsible for building a growing international team, establishing and implementing operational and scalable services, coordinating and managing our contracts and vendor partnerships, ensuring customer success, and partnering cross-functionally to develop strategies that drive long-term scalability for the company.


This role serves as a subject matter expert on all of our contract processing workflows and cross-functional dependencies. They will play a major role in our customer lifecycle and work with our global partners to drive efficiencies through the onboarding steps that Client Operations owns.


**You Have**


+ 5+ years of work experience, 1-2 years people management experience

+ Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally

+ Outstanding communication, presentation, and stakeholder management skills

+ Proven ability to motivate and lead teams

+ Thought leadership on hiring best practices and developing talent.

+ Demonstrable passion for learning new technologies

+ Versatile, with excellent organizational skills; process-oriented, yet entrepreneurial

+ Experience with online media buying and selling, advertising technology solutions, and ad network business models is a plus

+ Experience in Internet technologies such as HTML, SQL, JavaScript, PHP, web servers a plus


**Our Perks**


+ Comprehensive healthcare coverage

+ Flexible time off including volunteer days, vacation, and holidays

+ Professional development resources and education reimbursement

+ Paid parental leave

+ Fitness reimbursement

+ AT&T internet/phone and HBOMax discounts

+ 401k with company match


**Our Culture**


Xandr strives to foster a diverse, inclusive and engaging work environment. Our inclusivity in action includes:


+ Staying connected and embracing this new normal as we work from home - we may be social distancing but we're \#InsideTogether

+ Creating meaningful change for our communities (https://www.xandr.com/social-responsibility/) and pathways for future generations of diverse talent through our employee volunteerism efforts

+ Sharing insight and stories on what its really like to work here (https://www.linkedin.com/feed/hashtag/?keywords=xandrlife)

+ Partnering with organizations to support our commitment to womens advancement in tech

+ Providing accommodations for persons with disabilities, both for interviewees and for employees. Should you require an accommodation, please let us know and well make arrangements


**Awards**


Xandr, its products and its executives have received several prestigious awards. In 2020 alone, Cablefax's annual The Faxies awards named Xandrs EVP and GM Innovator of the Year and the Xandr technology organization Tech Team of the Year. In the same year, seven female executives were included in the Cynopsis list of Top Women in Media, and several of its products, innovations and client partnerships were recognized by esteemed outlets globally, including AdExchanger, Digiday, The Drum, ExchangeWire and Cynopsis. Concurrently, the companys dedication to corporate social responsibility was recognized in Fast Companys 2020 World Changing Ideas issue. Xandr was also included on Business Insider's Hottest AdTech Companies list in 2019 and 2018.


Xandr is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.


Xandr Twitter (https://twitter.com/xandr?ref\_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor)


Xandr Instagram


Xandr LinkedIn (https://www.linkedin.com/company/xandr/)
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-05-31 Expires: 2021-06-30
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Associate Director, Client Operations

AT&T
New York, NY 10176

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast