1+ months

Architect - Customer Delivery

Cisco Systems Inc.
Santiago, Región Metropolitana de Santiago 8320000
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What Youll Do

We need a creative problem solver, comfortable with challenging the status quo and rapidly responding to customers demands to deploy and support Ciscos newest technologies and products. With a seasoned mix of broad networking knowledge and specific area expertise, you are well positioned to become a trusted advisor, capable of building proven, long-term relationships with customers. You will be expected to continuously improv your skills and expertise to lead the technology/solution.

You will provide Planning, Designing, Implementation, Operation and Optimization services to Cisco Advanced Services Customers around Ciscos Enterprise Network & Data Center (DC) products and related solutions.

You will also solve complex, cross-functional issues that cross many technologies in network, server, storage, O/S, virtualization, consolidation, middleware, security, applications, operations, content switching, caching and/or content delivery networks, and security

Part of the job will entail providing technical support for customers during software and hardware upgrades and Proof of Concepts. You will also ensure smooth closure of engagements using relationship with the customer to guide them to the next step i.e. Sampler service to Assessment Service, Assessment Service to Optimization Service

  • Participate in the preparation of proposals and Statements of Work
  • Ensure compliance to delivery methodology operational structure, roles & responsibilities
  • Participates in weekly status meetings and other ad-hoc interactions with the customer managing specific asks from the customer and managing customer expectations from Cloud Consumption engagements
  • Support the PM in resolution of project issues
  • Track deliverables against the engagement schedule and support the PM track financial, resource and material requirements for the engagements

Who You Will Work With

Cisco Customer Experience (CX) delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our partners. Regional CX Teams support highly technical customer engagements in all theatres across LATAM and customer segments. This position will have a territory of Chile, Argentina and Colombia.

Who You Are

You are a passionate, persuasive, charismatic leader with visioner capable of quickly establishing executive interest in how to architect, deploy and operate the virtualized data center of the future. You understand and can articulate the value and business advantage DC virtualization techniques and cloud architecture.

You are considered to possess authoritative familiarity with cloud computing concepts including virtualization, web services API's, elastic infrastructure, distributed data storage (database, block, object), multi-tenancy, and metered usage patterns.

You are a person with a willingness and ability to work with teams, ability to establish relationships using an open and respectful communication and teamwork style. Your communication skills include conflict management, negotiation, presentation/demonstration, and written communication.

Desired Skills

Requires BS/BE/BTech degree or equivalent plus 10+ years of related experience in IT industry

  • Networking: OSI Layer 2 and switching knowledge (Spanning tree, vPC, EtherChannel, VLAN, VXLAN, etc), Layer 3 routing (OSPF, EIGRP, ISIS, BGP, MPLS, IPv4/6), DNS/DHCP WAN/ISP, network virtualization (N1kv, VRF), basics of higher layer protocols: SSL/TLS, HTTP, real-time traffic (voice/video), NFS, database access protocols
  • Compute technologies: x86, hypervisor (Openstack/KVM), OS (Linux/Windows), workload mobility
  • Storage technologies: file (NAS), block (SAN), object storage, transport (FCoE, iSCSI, etc), replication, backup, and performance.
  • Programmatic control of infrastructure elements (data model, API), integration frameworks and technologies (SP-style)
  • Ciscos Data Center Product Line: ACI, Nexus Products (N7K, N5k, N2k, N1kV), Catalyst products (95xx, 65xx, 49xx switches) and UCS/Virt
  • Content Switching (OSI Layer 4-7 Switching, Cisco, Citrix or F5 Load Balancers), Caching and Content Delivery
  • Solid understanding of SaaS and Application Workloads in context of Data Center Architecture design
  • Network/Infrastructure Security technologies (Firewall, access control, intrusion detection, intrusion prevention, administrative access control) and

Certifications preferred

  • CCIE Preferred
  • VCP Certification a plus

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.

Jobs Rated Reports for Architect

Posted: 2019-09-06 Expires: 2020-05-02
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Architect - Customer Delivery

Cisco Systems Inc.
Santiago, Región Metropolitana de Santiago 8320000
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