14 days old

Applications Engineer (Device Health) - Duo Security

Cisco Systems Inc.
Ann Arbor, MI 48104
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Application Engineer, Systems Administrator - Device Health


Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.


Duos mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.


Were a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in adding value to the world. This diversity allows us to bring an empathetic approach to solve some of the most complex global business and security challenges faced today.


What youll do


As an Application Engineer on the Device Health team, you will work on our Duo desktop application. This application helps people throughout the world keep their computers safe. Youll be working with a team to build a multi-faceted product on Windows, MacOS, Linux paired with a Python backend service. This is a new product initiative with significant greenfield opportunities. You will help us maintain, test, document, and investigate new features and customer issues.


We emphasize software craftsmanship and apply it to our development practices. You will collaborate on technical direction, review documentation, and be an owner of the quality of our software. 


Skills you have

  • You've worked with customers/clients to investigate, debug, solve, and document issues, especially in a customer-facing support role 
  • You're able to test, document, and deploy Windows/Mac applications
  • You strive to make products simple to understand and easy to implement
  • You seek, appreciate, and can act upon user feedback
  • You have worked with multiple teams to successfully complete a large project


Even better if...

  • You have scripting or coding experience, especially around automated testing
  • You have experience deploying and maintaining IT infrastructure, including managing Windows and Mac devices
  • You have experience deploying and maintaining servers in a cloud-hosted environment
  • Youre able to set up, deploy, and manage Linux devices
  • You have experience as a Windows systems administrator
  • You have leveraged source control to maintain projects
  • You have experience communicating with external partners
  • You have a solid understanding of security best-practices
  • You're always up-to-date on tech news and various software releases


3 Reasons why you should apply

  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.
  • You work best in teams of high-performers who are passionate about a common goal.
  • You revel in the opportunity to do it all; from desktop to web, to production!


This job may not be for you if

  • You only work alone and aren't willing to mentor and be mentored.

  • You lack a real passion for high-quality, secure software that is backed by an equally mature approach to testing.

  • You stress under the ambiguity of a problem and default to others to provide you with the answers.

  • Your first instinct is to point out why something cant be done rather than focusing on what the customer's problem is.

  • You tire at the thought of a steady, deliberate pace in both a product and company.

Does this sound like it was written for you? Excellent! Please apply and lets explore this together. 



Posted: 2021-06-09 Expires: 2021-07-10
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Applications Engineer (Device Health) - Duo Security

Cisco Systems Inc.
Ann Arbor, MI 48104
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