1+ months

AppDynamics Professional Services Consultant - UKI

Cisco Systems Inc.
London, England SW1A 2
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AppDynamics Professional Services Senior Consultant - UKI

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our outstanding AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

Our inclusive culture promotes a creative, innovative, and collaborative environment that helps drive our globalization strategy.

About the Role

We are passionate about learning the newest technologies and working with different customers to provide them with real-time monitoring and full visibility for their entire application landscape.

Professional Services Consultants deliver successful projects, they make a difference to our clients and provide constant guidance, so customers spend less time fixing issues and more time driving innovation and creativity to deliver exceptional customer experience.

Responsibilities

  • Work in large projects, manage the customer's expectations and drive the technical aspects in the project
  • Collaborate with project managers to ensure that value is being delivered according to the time plan and the agreed goals
  • Creatively craft solutions to solve our customers problems
  • Enable customers by doing knowledge transfer
  • Provide consultation and lead the customer implementation, be a trusted advisor to our customers
  • Work with our internal team and cross-teams to share the knowledge and support each other
  • Provide mentorship to new hires during the onboarding

Success Behaviours (What does success look like?)

Excellent Sr. Constants are self-reliant and driven, you'll take new initiatives to increase customer adoption and guide them to get the most value from AppDynamics. Therefore, they receive positive feedback from customers.

When you face problems, you strive to build workarounds, they are self-motivated individuals who seek learning opportunities.

You'll enjoy working with the team and share knowledge.

What we're looking for in you;

  • Strong customer-facing experiences such as a pre-sales or consultancy or experience in APM
  • Understanding of the application performance management space experience on AppDynamics is a bonus
  • Experience in at least 1 technical domain (Cloud technologies, containers & micro services, DevOps, automation, service management, etc)
  • International experience preferred

Required Skills

  • Deep technical skills in at least one core language environment e.g. Java, .Net, NodeJS, PHP etc
  • Presentation skills to be able to demo the product and communicate the message clearly to different audiences
  • The ability to effectively drive customers toward successful discovery and requirements gathering
  • Enthusiastic and keen to learn with a passion for technology

Certifications

  • Bachelor degree in Computer Science, Mathematics or similar, or equivalent technical experience
  • ITIL is a plus

Why AppD+Cisco?

If the award-winning culture at Cisco AppDynamics is not enough to entice you, here are some more reasons that would make you excited to get out of bed and raring to go each morning:

We are passionate about supporting our team to achieve their goals, so we seek to dedicate one day a week to personal and team development. In this time, you will learn new skills to stay up to date with the technology features and methodologies to unleash your potential.

Moreover, we offer competitive compensation, generous paid time off policy + 5 extra days for volunteering, private health care, pension, employee stock purchase, other perks such as: mobile phone, gym and much more.

The world is changing. Today, people and devices are more connected than ever before, raising the bar for performance and the customer experience alike.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Posted: 2021-03-05 Expires: 2021-06-05
Sponsored by:
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AppDynamics Professional Services Consultant - UKI

Cisco Systems Inc.
London, England SW1A 2
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