1+ months

AppD Technical Leader, User Impact Team

Cisco Systems Inc.
San Francisco, CA 94102
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About us

Cisco AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds.  Using Cisco AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.


About you

You are an ambitious self-starter who enjoys new challenges with a CS / EE degree and / or relevant and desired experiences include:

       10+ years designing, implementing and debugging large-scale software applications  

       10+ years in Java/J2EE and object-oriented development 

       Strong understanding of microservice architectures, principles and patterns.

       Strong understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).

       Deep understanding of data structures such as lists, queues, maps and trees.

       Working with cloud-native infrastructure on a private (AWS) or Hybrid cloud.

       Drive a unit, integration, system test strategy that will help the team deliver value with a high degree of quality.

       Experience in API Gateway and Service Mesh for secured, scalable and resilient deployment of microservices.

       Expert in Elasticsearch and has experience with other no-sql data store

       Working with and building a real-time compute and streaming infrastructure (Kafka, Flink, Storm, Spark, etc) 

       Experience of machine learning or applying machine learning in a real-world scenario

       You're passionate about what you're doing and ignite people around you.

About the Role

End User Monitoring (EUM) also known as Real User Monitoring (RUM) measures user experience from real users by capturing performance data on end user devices like Browsers, Mobile Applications, IoT Devices et al. Another aspect of EUM is Synthetic User Monitoring (SUM) where we allow customers to test scripted flows against their websites from browsers deployed around the world. All the performance data is processed in an infinitely scalable infrastructure built on Amazon Cloud. 

The team of User Impact is a brand-new team within End User Monitoring (EUM) whose mission is to provide unprecedented ML-powered insights into application issues in the context of User Impact. The team utilizes the EUM performance data to build User Experience Journey Map and User Trend report, which connects performance to user and business insights.


As a member of a key technical leader in the User Impact team, some of your primary responsibilities include:

       Architect, design and implement innovative software modules for our distributed system. 

       Propose solutions, debug and fix defects, and deliver a high performance and high-quality software product.

       Build Core Java Services that can process billions of end user requests from some of the largest e-commerce sites of the world

       Scale products with AWS infrastructure components namely S3, Dynamo, EMR etc.  

       Zero downtime, zero data drop, continuous deployment, multi-tenant, multi-version etc.


We know that the award-winning culture at Cisco AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

       Medical, dental, vision coverage

       401k match (4.5%)

       Wellness perks (gym, hobbies, education, store discounts, personal finance)

       4 weeks paid time off (PTO), 5 days volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday)

       Mandatory company shut down between Christmas and New Years

       Weekly catered breakfast and lunch, and all the snacks, fruits and drinks

       Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station

       Free shuttle service and pre-tax commuter benefits

Just a note

Note to Recruiters and Placement Agencies: Cisco AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Cisco AppDynamics employee. Cisco AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Cisco AppDynamics.

Cisco AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. Cisco  AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).  If your disability makes it difficult for you to use this site, please contact talent@appdynamics.com. AppDynamics participates in E-Verify

    Posted: 2020-02-19 Expires: 2020-04-18

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    AppD Technical Leader, User Impact Team

    Cisco Systems Inc.
    San Francisco, CA 94102
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