1+ months

AppD Technical Consultant - West

Cisco Systems Inc.
Seattle, WA 98104
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Technical Consultant, Professional Services

About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

Position Summary

Provides technical leadership within services engagements, translating solution architecture into a technical implementation plan working closely with the AppDynamics technical team, PM and Customer team to ensure the technical components of the engagement are delivered to meet customers business needs. Works closely with R&D and AD Customer Support to provide product and implementation feedback and to drive rapid resolution for engagement specific product and support issues. Mentors junior team members

Critical Experiences

  • 3+years technical IT experience that includes the following:

  • Hands-on Java and/or .Net Development

  • Deployment and configuration of complex enterprise software

  • IT Operations and Application Support

  • Solid understanding of Operating Systems (Linux/Windows)

  • Experience with J2EE/LAMP/Microsoft stack

  • Any direct experience with AppDynamics (or other APM solutions) a big plus

  • Application and systems performance management, measurement and analysis. Exposure to another monitoring tool is a bonus

  • Must understand the interrelationships between the various infrastructure layers O/S, Disk. Network, NAS, SAN

  • Working with a wide variety of platforms and application stacks. Ability to understand new application frameworks in customer environments quickly

  • Consulting or Professional Services experience. Demonstrated ability to work with customers under tight deadlines

Candidate Background

  • Bachelors degree in Computer Science or a related field from an accredited University. Masters degree preferred OR commensurate work experience

  • Passion for technology

  • Desire to work on cutting edge technology and ability to absorb a wide variety of technologies

  • Programming experience

  • Customer-focused mindset

Success Behaviors (What does Success look like?)

  • Excellent communication and conflict resolution skills

  • Proven written communication and documentation skills

  • Quick learner - Builds skills in technical areas which support the deployment and integration of AD based solutions, including Advanced OS, DB, Storage; Virtual etc.

  • Seen as a trusted advisor by the customer. Uses best practices to consistently make prescriptive recommendations within the scope of the customer's business goals and is the trusted advisor / go-to person for the engagement when customers question what to do or how to perform technical tasks within project scope

  • Consistently achieves utilization targets and balances with development plans to ensure skills are updated and in demand

  • Seeks to identify and mitigate risks before issues arise

  • Ambassador for AD solutions with customers and peers and communicates with confidence and accuracy

Additional Requirements

  • Candidate should be open to up to50% travel


We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage

  • 401k match (4.5%)

  • Wellness perks (gym, hobbies, education, store discounts, personal finance)

  • 4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)

  • Mandatory company shut down between Christmas and New Years

Just a Note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to anythird-partyagency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is anequal opportunity employerand considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor.AppDynamics complies withall applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).If your disability makes it difficult for you to use this site, please contact recruiting@appdynamics.com. AppDynamics participates inE-Verify.
Posted: 2020-01-31 Expires: 2020-05-04

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AppD Technical Consultant - West

Cisco Systems Inc.
Seattle, WA 98104
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