4 days old

AppD Sr. Product Designer

Cisco Systems Inc.
San Francisco, CA 94102
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AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, IT professionals can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of their entire application ecosystem, including private and public clouds. AppDynamics lets customers align IT, DevOps, and the business around the information that helps them protect their bottom line and deliver flawless customer experiences at scale.


This is an exciting time to join the design team at AppDynamics. We're transforming our platform and our product experience to help our customers monitor and troubleshoot increasingly complex technical environments. As part of Cisco, were shaping the future of how people understand, interpret and act upon their software and hardware eco-systems. Hiring the right design talent is critical to helping us achieve this vision.


About You

Youre a conceptual thinker who enjoys solving complex design problems for expert and technical users the more complex the problem space, the more you thrive. You have a people-focused design mentality. Youre constantly looking to refine your work and believe that the best design work is done iteratively and collaboratively; seeking early and regular feedback from users, customers, and your peers in design, engineering and product management. Youre a leader that can articulate your vision to cross functional partners, inspiring others to push the capabilities of enterprise design with a proven track record. You're ready to take ownership of the design of the administrator experience within a complex, evolving product. You enjoy working with all the latest tools and technologies, including leveraging and contributing to a world-class design system. You engage in thoughtful dialog about the most impactful product experience for our users. 

About The Role

You will contribute to the Admin experience that will transform how people manage AppDynamics within their own company. This area within the product is essential to maintaining trouble-free operations for our customers. Youll be helping us build a world-class, user-centered design practice to deliver well-crafted experiences that provide clarity, continuity and context for the IT professionals who use our product. Were in the midst of an agile transformation which includes organizing as cross-functional squads. You will be responsible for owning and contributing design work, developing and articulating a strategy to various stakeholders while coordinating design efforts that impact multiple teams, and bringing everyone along on the journey to create a holistic product experience. Youll have the support of the design team and leadership to bring your vision to life! This team is often stepping into new territories where design has yet to tread, developing concepts and approaches to solve for challenging technical problem spaces.

As a Sr. Product Designer, you will: 

  • Lead design projects for the administrator experience of the product

  • Work alongside the product team and engineering team who are delivering a defined roadmap following agile principles 

  • Work with the user research team to gather and synthesize qualitative and quantitative data from customers and stakeholders

  • Drive and iteratively deliver solutions that make it easier for the people who use our product to make quality decisions faster, with greater confidence

  • Lead design reviews, communicate design concepts to leadership and engineering, and contribute to roadmap and sprint planning

  • Work with other designers, researchers, product managers and engineers to deliver compelling, people-centered UX solutions

  • Work with the Design Tech team to influence and improve the AppDynamics design system 


Experience that will help you succeed in this role:

  • History of designing effective user-centered product experiences of moderate to high complexity (likely 35+ years)

  • Designing enterprise, SaaS, B2B software and/or dynamic data visualizations

  • Participating in user research, with an ability to synthesize, understand users needs, motivations and behaviors and translate them into actionable deliverables

  • Learning a new technical problem space

  • Communicating design concepts effectively to a wide variety of audiences (such as functional and executive leadership, business, product, engineering, sales, and product support)

  • Bonus: A Bachelors or Masters degree in Design or HCI

  • Bonus: Experience designing enterprise licensing, and subscription management systems.

  • Bonus: HTML/CSS/JS development, motion design, and/or advanced prototyping skills


AppDynamics is committed to building diverse teams that embrace difference. We strive to create a conscious culture where everyone can thrive. We understand that transforming design and technology requires openness to a diversity of backgrounds and qualifications. If you are interested in this role, we strongly encourage you to apply!


This role is expected to work with teams in US Pacific, and IST Time zone, and travel occasionally to meet with the team in the San Francisco location.


Posted: 2021-07-21 Expires: 2021-08-21
Sponsored by:
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AppD Sr. Product Designer

Cisco Systems Inc.
San Francisco, CA 94102
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