1+ months

AppD Senior Software Engineer- Dynamic Languages

Cisco Systems Inc.
San Francisco, CA 94102
Apply Now
Apply on the Company Site
  • Jobs Rated
    8th

About the role:


Software Engineers in Support Engineering for Dynamic Languages are responsible for diagnosing and solving complex issues in large-scale multi-tiered applications written in Node.js, PHP, and Python, in addition to Ruby and GoLang, with some C/C++ on the side. We also touch on some SAP, IIB, and CICS as well.
 
As experts in AppDynamics diverse set of offerings, from traditional APM to EUM, Analytics, IoT, and Machine Learning, we ensure that every customers experience with those offerings is extremely positive and adds deep value, improving their own customers' experiences.
 
When a customer runs into an issue that is determined to be in the engineering space, we are the first to respond, diving into the problem, troubleshooting the issue and working with the product engineering team to identify & fix the root cause or provide interim workaround as needed. 
 
As an AppD Senior Software Engineer in Support Engineering youll need to be quick on your feet, agile, resourceful, and a great problem solver. Youll need to spot patterns, recognize problems, and be tenacious in digging into issues to get to the root cause.
 
In addition, we are customer advocates, developing a relationship with our customers, understanding their application architectures, and also their pain, and working to ensure that we, at AppD, do what we can to alleviate that pain.
 
The problem space we work in is constantly changing. You will need to be ready to dodge and roll and come up standing with each new problem. You will be constantly learning new things, about our products, about our customers products, and about the state of the art in the technology world today including the latest frameworks, cloud technologies, and architectures-du-jour.
 
 
Core Responsibilities
 

Help customers instrument, monitor, and debug their large multi-tiered complex applications. 
Approach each new project as a mentoring opportunity, assigning tasks and milestones appropriate to team members & skill set 
Write applications in all the available Node.js, PHP, Python, and GoLang stacks; learn new stacks and technologies and apply our instrumentation to these applications.  
Replicate customer environments and work to identify & fix the root cause or provide interim workaround as needed. 
Provide advanced technical support and work with customers to solve complex issues with the product in their environment.
Build internal and customer-facing Tools and extensions. 
Identify product bugs and enhancements based on customer environments and work to close them.
 
About You 
A software engineer, QA engineer, DevOps engineer, SRE, or code-writing sysadmin with a strong drive to build new skills, work with state-of-art technologies, and be a champion for quality software.  
5+ years of in-depth software development and maintenance experience in at least two of the following languages: PHP, Python, Ruby, C/C++, NodeJs, GoLang with extensive debugging and troubleshooting skills. 
Knowledge of various container and container orchestration technologies such as Docker, Kubernetes, Pivotal, etc. 
Knowledge of pure compute technologies such as AWS Lamda, Google Functions, and Azure Functions. 
BS in Computer Science or equivalent work experience. 
Broad experience with open source web application frameworks. 
Understanding of MVC design patterns and frameworks. 
Good knowledge of web protocols, formats, and server environments. 
Strong knowledge of Unix / Linux environments, with scripting in bash, Perl or Python. 
Outstanding attention to detail, specification, and ability to troubleshoot/fix complex problems in customer environment and with customer-facing professionalism.
 
Bonus points for: Coding and debugging experience in C/C++, Apache, IIB, SAP, Ruby, and Mainframe. Experience in distributed and hybrid cloud application architectures (Azure, AWS, Cloud Foundry). 

Benefits

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

 Medical, dental, vision coverage

401k match (4.5%)

Wellness perks (gym, hobbies, education, store discounts, personal finance)

4 weeks paid time off (PTO), 5 days volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday)

Mandatory company shut down between Christmas and New Years.

 Weekly catered breakfast and lunch, and all the snacks, fruits and drinks your heart desires, monthly happy hour events, and weekly massages.

Free shuttle service and pre-tax commuter benefits.

Just a note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact recruiting@appdynamics.com. AppDynamics participates in E-Verify.

 #appd_jobs

#LI-JP1

Jobs Rated Reports for Software Engineer

Posted: 2021-03-15 Expires: 2021-05-03
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

AppD Senior Software Engineer- Dynamic Languages

Cisco Systems Inc.
San Francisco, CA 94102
Tweet
Facebook Share
Copy Job URL

Join us to start saving your Favorite Jobs!

Sign In Create Account
Software Engineer
8th2017 - Software Engineer
Overall Rating: 8/199
Median Salary: $100,690

Work Environment
Good
53/199
Stress
Very Low
24/199
Growth
Very Good
32/199
Jobs Rated Methodology
Powered ByCareerCast