14 days old

AppD Senior Engineer- Nodejs/PHP- Customer Engineering

Cisco Systems Inc.
Bengaluru, KA 560002
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The Support Engineering team is responsible for coming up with solutions to help empower our customers in solving their application software and infrastructure monitoring requirements. You may be tasked with creating and maintaining reference implementations for a given technology/ies that exercise our software, helping customers who report problems by either providing them solutions without requiring any code changes, or in reporting/addressing product shortcomings, documenting/sharing standard methodologies, keeping abreast of the technology landscape/how our customers monitoring needs are evolving, etc. Being flexible, a quick unorthodox problem solver, decisive in the face of ambiguity, able to wear several hats ranging from technology specialist to being an advocate for customers are qualities essential for success in this role. Previous exposure working directly with multiple customers concurrently is essential.

  • A software engineer, QA engineer, DevOps engineer, SRE, or code-writing sysadmin with a strong drive to build new skills, work with state-of-art technologies, and be a champion for quality software.
  • 5+ years of in-depth software development and maintenance experience in at least two of the following languages: Node.js, PHP, Python, Ruby, C/C++, GoLang with extensive debugging and troubleshooting skills.
  • Knowledge of various container and container orchestration technologies such as Docker, Kubernetes, Pivotal, etc.
  • Knowledge of pure compute technologies such as AWS Lambda, Google Functions, and Azure Functions.
  • BS in Computer Science or equivalent work experience.
  • Broad experience with open source web application frameworks.
  • Experience with object-oriented/modular programming.
  • Understanding of MVC design patterns and frameworks.
  • Good knowledge of web protocols, formats, and server environments.
  • Strong knowledge of Unix / Linux environments, with scripting in bash, Perl or Python.
  • Outstanding attention to detail, specification, and ability to troubleshoot/fix complex problems in customer environment and with customer-facing professionalism.

Software Engineers in Support Engineering in Dynamic Languages are responsible for diagnosing and solving complex issues in large-scale multi-tiered applications written in Node.js, PHP, and Python, in addition to Ruby and GoLang, with some C/C++ on the side. You will also touch on SAP, IIB, and CICS as well.

  • Help customers instrument, monitor, and debug their large multi-tiered complex applications.
  • Approach each new project as a mentoring opportunity, assigning tasks and landmarks appropriate to team members & skill set
  • Write applications in all the available Node.js, PHP, Python, and GoLang stacks; learn new stacks and technologies and apply our instrumentation to these applications.
  • Work on product bug fixes and feature development around customer related enhancements/issues.
  • Replicate customer environments and work to identify & fix the root cause or provide interim workaround as needed.
  • Provide advanced technical support and work with customers to solve complex issues with the product in their environment.
  • Build internal and customer-facing Tools and extensions.
  • Identify product bugs and enhancements based on customer environments and work to close them.
  • Coding and debugging in C/C++, Apache, IIB, SAP, Ruby, and Mainframe would be a benefit.
  • Experience in distributed and hybrid cloud application architectures (Azure, AWS, Cloud Foundry) would be a benefit.

About Us:

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

AppDynamics is headquartered in San Francisco and has a R&D center in Bangalore.

Learn more about us here: https://www.appdynamics.com/

We're rated as the best workplace by most of our employees- https://www.glassdoor.co.in/Overview/Working-at-AppDynamics-EI_IE319551.11,22.htm

Here's why Cisco bought Appdynamics for whopping $3.7 Billion- https://economictimes.indiatimes.com/small-biz/startups/heres-why-cisco-paid-a-whopping-3-7-billion-to-appdynamics/articleshow/56804329.cms

Why Cisco?

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


Posted: 2020-10-07 Expires: 2020-11-16
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AppD Senior Engineer- Nodejs/PHP- Customer Engineering

Cisco Systems Inc.
Bengaluru, KA 560002
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