1+ months

AppD Salesforce Business Analyst (4773)

Cisco Systems Inc.
San Francisco, CA 94102
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About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds.  Using AppDynamics, youll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

About You 

You have a proven track record of successfully documenting and communicating complex business requirements for both technical and non-technical audiences.  You are able to transform these requirements into effective and innovative solutions on the salesforce.com platform You have:

       5-7 years of experience delivering enterprise software solutions using salesforce.com in an enterprise environment

       Experience with sales and sales operations business processes:  territory planning, sales productivity, partner operations, quote-to-cash, license provisioning

       Experience and passion for designing or configuring Lightning solutions

       Experience communicating with senior VPs to drive alignment amongst business stakeholders from divergent functions.

       Experience writing detailed specifications of user requirements, business processes and procedures required to develop and implement software solutions

       Desire to work independently in a fast-paced high-growth team environment.

       Deep knowledge of the salesforce.com platform, including complex configuration, data and governance.

       Project management experience

       Meticulous attention to detail and exceptional communication skills.

       Experience with CPQ (Configure Price Quote)

       Experience with Netsuite and ETL tools are a plus.

       Knowledge of scrum or agile processes are a plus.

About The Role

AppDynamics Business Information Systems Team is looking for a Salesforce Senior Business Analyst to support the Sales Operations team for the quote-to-cash and license provisioning business processes.  The person in this role will work closely with the sales organization to scope, design and implement high quality technical solutions in salesforce.com and other integrated systems. Responsibilities include:

       Create and maintain all project documentation: (Project plans, Business Requirement documents, Solution Design Documents.)

       Autonomously run projects end-to-end

       Ensure that requests from the Sales organization are effectively qualified, prioritized and executed

       Assist the Sales organization in their transition to the Lightning UI

       Help business stakeholders prioritize and evaluation business needs

       Collaborate as needed with various departments throughout the organization, including sales, marketing, finance

       Collaborate with developers as needed to design and build solutions

       Configure and test salesforce.com solutions

       Plan and execute end user training and testing of new features and applications


Perks


Just a note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor.  AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).  If your disability makes it difficult for you to use this site, please contact talent@appdynamics.com. AppDynamics participates in E-Verify.

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Posted: 2019-07-22 Expires: 2019-09-21

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AppD Salesforce Business Analyst (4773)

Cisco Systems Inc.
San Francisco, CA 94102
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