1+ months

AppD Group Product Manager, Product Infrastructure

Cisco Systems Inc.
San Francisco, CA 94102
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About Us

At AppDynamics, our Application Intelligence Platform empowers todays software-defined businesses with the ability to proactively monitor, manage, and optimize the most complex software environments. Because we start with user interactions, our platform is able to dynamically collect millions of performance data points across your applications and infrastructure. We then apply intelligence to instantly identify performance anomalies, enable automatic fixes and continuously measure business impact. And all this happens in real time, in production, with cloud or on-premise deployment flexibility. So even in the most dynamic production environments, you can know more and know it faster. Its more than monitoringits true Application Intelligence. For more information, visit www.appdynamics.com

About the Team

Our mission is to help our customers deliver high-quality application experiences to their users, customers, co-workers and partners. Our services are actively used today on the business applications of the largest financial services, transportation, technology and retail companies in the world. We work together in a collaborative environment that cares equally about what we do (results) and how we do it (team interactions).

About the Role

The goal of the Product Infrastructure group is to make our R&D organization more productive by transforming how we deploy, test and run software. We achieve this by managing infrastructure complexities that operate globally in an always-on, automated, self-service way. You will balance mitigating risk with delivering quickly to ensure uninterrupted experiences for all AppDynamics audiences.

Reporting to the Senior Director of Product Management, you will lead a team of product managers accountable for the Product Infrastructure team. This role requires someone who is passionate about how cloud platforms are managed, consumed, and operated in the most secure, scalable and repeatable manner possible.

What you will do:

  • Own and guide the product strategy for our product infrastructure including our on prem, SaaS and FedRAMP deployment strategy.
  • Lead a team of product managers and partner closely with legal, sales, finance, services, support, product, marketing and operations leaders on designing and developing the foundation of our product infrastructure.
  • Develop empathy for our customers and field teams so that you understand our customers and their needs. You will articulate those needs within AppDynamics and lead product initiatives that build solutions tailored to meet those needs as they evolve.
  • Define success metrics for your product, track progress, and build plans to act on analysis.
  • Motivate our teams to ship quality product in a sustainable, enjoyable team environment.
  • Achieve a balance between the various demands of the organization and its customers as you prioritize your backlog.
  • Educate internal groups and customers about your roadmap in order to communicate direction and gather feedback.

About you:

You are a product manager who is passionate about understanding customer pain points, building an insightful, delightful product, and building a high-performing team. Your ability to ask questions, form opinions backed by judgment and facts, solve problems, build relationships and consensus, and stay on top of the details of execution are essential to how you deliver the product. Your qualifications are:

  • 5+ years of Product Management experience.
  • Familiarity with the ITOM, ITSM, APM, or AIOPS market and comfort with security and privacy requirements.
  • Experience hiring / developing / leading a team. Ability to work in collaboration with Eng, Ops, Architects, UX, Pricing, Marketing, and more in a team environment.
  • Strong judgment and sense of prioritization, along with an ability to see the story in qualitative and quantitative data.
  • Grasp of technical concepts especially around building SaaS and On Prem products and be able to articulate clear requirements and needs clearly to a cross functional team.
  • Demonstrated business savvy and technical skills, driving delivery of complex technology projects on time. Ability to think strategically and execute tactically, providing timely progress/result reports to the right audiences.
  • Ability to articulate vision, roadmap, feature details, and project status and to various audiences (high level to deep low level technical).
  • Excellent oral and written communication skills, good judgment and instincts. Ability to collaborate with and influence other teams to get things done, with diplomacy and without formal authority.
  • Strong internal drive, a bias for action and ability to build internal champions across the organization.


We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage
  • 401k match (4.5%)
  • Wellness perks (hobbies, education, store discounts, personal finance)
  • 4 weeks paid time off (PTO), 5 days volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday)
  • Mandatory company shut down between Christmas and New Years
  • Weekly catered breakfast and lunch, and all the snacks, fruits and drinks
  • State of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station.
  • Free shuttle service and pre-tax commuter benefits

Just a Note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics. AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact talent@appdynamics.com. AppDynamics participates in E-Verify.



Posted: 2020-02-28 Expires: 2020-04-30

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AppD Group Product Manager, Product Infrastructure

Cisco Systems Inc.
San Francisco, CA 94102
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