1+ months

AppD Cloud Solutions Architect/Presales (Kubernetes/AWS) - North America

Cisco Systems Inc.
Richardson, TX 75080
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About Us

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000. 

Our Field Architecture team is hiring for an outstanding Cloud Architect with areas of expertise in Kubernetes and AWS (other cloud platforms and experienced are highly valued as well). 

About You

As the foremost SME in cloud technologies on the AppDynamics' Pre-Sales team, you will have a wide effect across all of our internal and external customers.  To be a successful Cloud Architect at AppDynamics, you should have experience in a customer facing role, be passionate about technical sales and working with customers. Ideally, you are ambitious and self-motivated, and have experience with APM technologies and techniques.

Our Solutions team possesses and develops their deep technical skills in necessary areas ahead of time or on demand as customer needs arise. You will work closely with other Solution Architects, Sales Engineers and Account Reps in the most meaningful and highly technical customer environments. You may also be called upon by other Solutions Architects to:

  • Tackle the most complex technical challenges.
  • Research product or ecosystem technical aspects and/or options.
  • Analyze our customer environments, application architecture and performance profiles.
  • Demonstrate deep technical knowledge in order to establish AppDynamics as the best possible partner and the value we bring.
  • Provide feedback to Product Management as well as stay several steps in front of the rest of the organization in terms of roadmap, upcoming features and advanced product capabilities. Our ideal new team member will love to take apart technology, understand it, and mold it to the needs of the team. Whether youve worked with a particular technology for years or just heard of it ten minutes ago, you cant wait to install it in your lab, pick it apart and design a great solution with it.

Responsibilities:

  • Provide unparalleled technical leadership to the Solutions Architecture team and North American Sales Engineering team.
  • Engage with customers at accounts that have been targeted that require exceptional technical expertise and deliver solutions to remove roadblocks for sales.
  • Research any new or unknown technology on as the need arises during customer engagements. Provide plans and solutions on how to adapt AppDynamics platform to work with these unknown technologies and solve customer problems
  • Document any new solutions for reuse across the team.
  • Lead or co-lead technical sessions with customers to deliver architectural and performance expertise and recommendations.
  • Build and/or deliver training content to the Sales Engineering team.
Desired Skills and Experience:
  • 5+ years of experience in systems performance or application performance management
  • Experience with software development, software delivery or architecture
  • Extensive experience in cloud technologies, especially:  Kubernetes (experience with k8 infrastructures as well as application deployments into k8) and AWS (expertise in major services of AWS as well as knowledge of less well known and upcoming services.  Expertise in production deployments of applications in AWS, DevOps, as well as higher level architectures using AWS series).
  • Consistent record of technical growth and learning complex technical concepts quickly.
  • Strong understanding of any of these concept areas:  Code optimization and coding patterns, Distributed application architecture, System performance, Infrastructure and Networking, Data analysis.
  • Extensive knowledge of the software ecosystem in which AppDynamics operates, including: Java and associated frameworks and servers. .NET coding, .NET framework, Microsoft based architectures. Managed runtimes concepts and internals (ie: garbage collection), Application infrastructures including containerization, private/public clouds.
  • Excellent communication skills and the ability to speak to all levels of customer organizations from developers and technical staff to C level executives.
  • Self-starting, high emotional IQ are imperative in this role.
  • Ability to prioritize and balance a multifaceted set of priorities concurrently
  • Ability to travel 10-15%

Perks

We know that the award winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage
  • 401k match (4.5%)
  • Wellness perks (gym, hobbies, education, store discounts, personal finance)
  •  4 weeks PTO, 5 days VTO, 14 holidays (including 1 birthday PTO and 1 floating holiday)
  • Mandatory company shut down between Christmas and New Years
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Posted: 2020-02-10 Expires: 2020-04-13

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AppD Cloud Solutions Architect/Presales (Kubernetes/AWS) - North America

Cisco Systems Inc.
Richardson, TX 75080
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