28 days old

App Support Specialist

Cox Automotive
Mississauga, ON L5B
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*Primary Location: *2700 Matheson Blvd E, Mississauga, ON, CAN
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *Yes, 5 % of the Time
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *215352
We are looking for an energetic technical support specialist who is a motivated "problem solver" to join our team. You will solve complex production issues by working with cross functional team to bring the best solutions for our customers.




* Work closely with DEV and QA teams to ensure our applications are optimized

* Create and maintain technical documentation and how to articles

* Provide emergency on-call support on a rotating schedule

* Escalating critical issues to Cloud Operation Team/Development team



*Skills & Responsibilities:*




* 3-5 years experience in supporting development of business software for production use; preferably in Linux environments

* Basic understanding of Front-End, Backend, APIs

* Excellent analytical and troubleshooting skills with a focus on root-cause analysis to prevent recurring issues

* Experience working with Ticketing System is required

* Experience working with SQL / NoSQL Databases, creating & running queries


Qualifications:

* College Diploma or Bachelors in Engineering, Computer Science or Mathematics or equivalent work experience

* CompTIA Certification is plus

* AWS Certification is plus

* Working experience with Amazon Web services is a plus

* Working experience with Docker and troubleshooting Docker apps is a plus

* Experience with source control management with Git, SVN or equivalent is a plus

* Service Now experience is a plus



*Technology Stack:*




* GitLab CI/CD

* AWS Cloud Formation

* Linux [CentOS/Ubuntu]

* Docker

* MERN Stack [MongoDB/Express/ReactJS/NodeJS]

* Script (Python/Perl/bash)

* AWS EBS/ELB/s3/Route53/CloudFront/Lambda

* Nagios Core

* FTP/SFTP

* AWS RDS MySQL

* SharePoint



*Nice to Have:*


Knowledge and experience with DevOps, Agile, Continuous Integration and Continuous Deployment.


Position: Starting from September 1,2021


Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accomodations when requested by a qualified applicant or employee with disability, unless such accomodation would cause an undue harship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-07-02 Expires: 2021-08-30
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App Support Specialist

Cox Automotive
Mississauga, ON L5B

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