1+ months

Analyst, Customer Data Compliance

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E \u003Cspan\u003EThe Analyst Customer Data Compliance will participate in a variety of projects related to the operational processes The Home Depot has implemented to support customer data compliance. The analyst will execute medium/multi-dimensional or multiple projects. They will participate in the development of processes related to data privacy rights requests, and they will provide training documentation for those processes. They may lead smaller customer data compliance related projects and will accumulate knowledge to become a subject matter expert in customer data compliance. They will be expected to participate in process development, project management, data analysis and status reporting and may lead these areas for a small project. This is a cross-functional role, and the Analyst will need to partner with our Privacy office and the Customer Data Governance and Customer Data Management teams.\u003C/span\u003E\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003Cbr /\u003E\u003C/strong\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp\u003E60% Monitoring operational processes related to customer data requests; partnering with Legal and others for follow up, as needed; monitor quality of offshore teams\u0026nbsp;\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp\u003E25% Participate in designing and implementing process changes for customer data compliance; may be able to lead and plan smaller projects, depending on experience level\u0026nbsp;\u003C/p\u003E\u003C/li\u003E\u003Cli\u003E\u003Cp\u003E10% Establish, develop and report on metrics related to customer data regulatory compliance systems and processes\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp\u003E5% Partner with product management to drive a good operational process for customer data compliance\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003EReports to a manager-level position within the Customer organization\u003Cbr /\u003E No direct reports, however, the position will be required to mentor others who have the need for assistance\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Travel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel 5% to 20% of the time.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u0026nbsp;\u003C/strong\u003EThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience:\u003C/strong\u003E 1\u002B\u0026nbsp;years\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u0026nbsp;\u003C/strong\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EWorking knowledge of Microsoft Office Suite\u003C/li\u003E\u003Cli\u003EDemonstrated ability to collaborate and work effectively with cross-functional teams\u003C/li\u003E\u003Cli\u003EExcellent written and verbal communication skills\u003C/li\u003E\u003Cli\u003ESQL skills and some experience querying data is preferred\u003C/li\u003E\u003Cli\u003ESome experience creating process flows is preferred\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EStrong project management skills, including strong process orientation, ability to work in a cross-functional team environment\u003C/li\u003E\u003Cli\u003EGood communication skills, including ability to interact with officers, also needs the ability to negotiate and persuade\u003C/li\u003E\u003Cli\u003EStrong analytical skills and general understanding of technical concepts\u003C/li\u003E\u003Cli\u003EAbility to establish priorities and procedures for accomplishing work within established deadlines; ability to handle multiple projects and manage toward deadlines and deliverables\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2020-01-09 Expires: 2020-04-06

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Analyst, Customer Data Compliance

Home Depot
Atlanta, GA 30303

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