1+ months

Analyst, Category Experience \u0026nbsp;- The Home Depot Pro

Atlanta, GA 30303
Apply Now
Apply on the Company Site
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E The Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/buying experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E 35%- Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories. \u003Cbr /\u003E 30%- Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution. \u003Cbr /\u003E 15%- Develop and execute taxonomy changes in the system necessary to support new on-boarding and business changes . \u003Cbr /\u003E 15%- Execute systems changes for promotional activity. \u003Cbr /\u003E 5%- Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E NATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E This position reports to the Sr. Manager Category Experience. \u003Cbr /\u003E This position has no direct reports.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E ENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel 5% to 20% of the time.\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience: \u003C/strong\u003E0 years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Proven results in at least one of the following areas: CI, CRM,customer experience, product content optimization, product management, financial analysis, business analysis and data analytics\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Preferred Qualifications:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EExperience working in a highly cross functional and collaborative environment\u003C/li\u003E\u003Cli\u003EPrevious experience working with:\u0026nbsp; SQL and Tableau\u003C/li\u003E\u003Cli\u003ESome experience with online marketing or online merchandising preferred\u003C/li\u003E\u003Cli\u003EStrong numeric and advanced analytics aptitude. Preferably experience with Google Analytics or Adobe Analytics/Omniture\u003C/li\u003E\u003Cli\u003EBasic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite, specifically Microsoft Excel\u003C/li\u003E\u003Cli\u003EPrevous ecommerce/merchandising experience is highly preferred\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cbr /\u003E Knowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EAbility to solve complex problems\u003C/li\u003E\u003Cli\u003EStrong interpersonal, motivational, and communication skills (speaking, writing, presenting)\u003C/li\u003E\u003Cli\u003EStrong attention to detail\u003C/li\u003E\u003Cli\u003ETrack record of taking ownership and driving results\u003C/li\u003E\u003Cli\u003ECompetencies\u003C/li\u003E\u003Cli\u003EAnalytical Thinking\u003C/li\u003E\u003Cli\u003ECuriosity/Continuous Improvement\u003C/li\u003E\u003Cli\u003ECross Functional Collaboration\u003C/li\u003E\u003Cli\u003EResults Driven\u003C/li\u003E\u003Cli\u003ECustomer Experience and Focus\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2019-12-20 Expires: 2020-07-07
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Analyst, Category Experience \u0026nbsp;- The Home Depot Pro

Home Depot
Atlanta, GA 30303

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast