1+ months

Americas Business Transformation Solution Design Lead - 1331584

Cisco Systems Inc.
Offsite, RTP
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Why you'll love Cisco

We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do

  • Act as the Solution Design Lead for the Americas Business Tranformation Team in driving Cisco largest and most strategic deals.
  • Drive the Lifecycle Services Strategy to meet the service design requirements and achieve the documented customer business requirements and outcomes.
  • You will be accountable to perform the function of lifecycle services design coordinator and maintaining a single point of coordination and control for all activities and processes within this stage of the services lifecycle.
  • You will design the detailed functional aspects of the service strategy in support of the chosen infrastructure, application, and data management environments in alignment with the organization operating model principles
  • You will work closely with customers, account teams, pursuit team members, and peers to define operating and service levels required to meet business requirements and to ensure the solution is serviceable and customer achieves their outcome.


Who You'll Work With

We are one winning team effectively facilitating initiatives with multi-functional teams. You will work with leadership across service strategy, service design, commercial framework options and heavy command and control of service operations across all areas of Cisco services. You will build customer relationships inside and outside of IT. Building Winning Capability within Cisco by contributing to the long-term success of Cisco through the sharing of methodologies and becoming engaged in mentorship activities. Consistently striving to improve and reinvent yourself. This role allows flexibility, customer engagement, groundbreaking technology and career mobility.

Who You Are

  • You have a solid foundation of financial and business skills and are comfortable translating business requirements into transformational use case and soluitons.  
  • You are structured and detail-oriented and take pride in quality and consistency.
  • You are comfortable developing, iterating and troubleshooting complex solution requirements in a fast-paced and changing environment.
  • You have excellent soft skills and are comfortable working with a broad range of subject matter experts.
  • You have highly developed planning skills and solid relationships building skills.
  • Bachelor's degree in relevant field with 8+ years of service management experience.


Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. Moreover, we do it in style with unique personalities who are not afraid to change the way the world works, lives, plays and learns.

We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers!

We Are Cisco.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Posted: 2021-05-12 Expires: 2021-07-12
Sponsored by:
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Americas Business Transformation Solution Design Lead - 1331584

Cisco Systems Inc.
Offsite, RTP
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