11 days old

Allscripts System Analyst III - St. Petersburg, FL - 940721

St Petersburg, FL 33701
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  • Job Code
    940721

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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The clinical analyst III is responsible for the management and support of all E H R products, Allscripts PM, and other related applications that the clinics and other staff utilize. The Analyst is part of the Allscripts Team, which work together to provide the best product to the end-users and develop standards and policies to comply with Sarbanes-Oxley and HIPAA rules and regulations. The clinical analyst also works closely with the Training Department, Medical Directors, and other IT staff members to provide an efficient product to the users.

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Primary Responsibilities:

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  • Provide daily support via tickets and phone calls for all end users regarding EHR, PM, LiveScan, and any other issue brought up
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  • Perform audits of the products to establish that end users have the correct and least necessary access needed
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  • Analyze the back-end setup of the system to ensure that setup meets the needs of the organization
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  • Assists on hardware and application evaluations, architecture, and maintains relationships with internal customers and external vendors
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  • Have working knowledge of SSMT and CMT, understand loading and extracting data
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  • Perform back-end system tasks in EHR including user setup, note design, dictionary maintenance, task and worklist creation and upkeep, etc.
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  • Perform back-end system tasks in PM system including creating schedule templates, assigning users correct roles and site designations, and any other necessary build needs
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  • Maintains the lab interface
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  • Collaborate with Training and Development to produce and test clinical workflows in the system
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  • Escalate issues to Allscripts and work with their employees to get a speedy and reasonable solution to problems in the system
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  • Report daily to Manager/Team Lead to discuss any pressing issues within the applications and to take on any projects at hand
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  • Organize workload amongst team members to cater to the strengths of the team but also to get done work is an efficient manner as possible
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  • Train other team members on technicalities in the systems, new workflows, changes made in the system, and other items that can value the team as a whole
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  • Be able to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
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  • Provides ongoing analysis, maintenance, technical and functional support for application systems throughout the organization, which may include on-call support per procedures
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  • Provides input and guidance to identify system deficiencies and analyze system problems and solutions
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  • Develops and maintains system documentation. Leads and/or assists with development of user manuals, training materials and procedures. Designs and creates testing scripts and acceptance criteria. Performs and/or coordinates system testing, unit testing and integrated testing
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  • Monitors and maintains application side of the interface in conjunction with other resources. Understands application architecture, databases or system design. Monitors, executes and delivers successful projects as assigned
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  • Assists with preparation of team, user, client and vendor meeting communications
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  • Strives to develop knowledge of emerging industry practices when solving business problems. Continually seeks opportunities to increase customer satisfaction
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  • Facilitates team interaction
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  • Other duties may be assigned
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:
"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

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  • Bachelor's Degree from 4-year College or University and 5+ years of related experience; or equivalent combination of education and experience
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  • Experience in the following technologies/products:""
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    • Allscripts PM
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    • Allscripts Touchworks EHR
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    • Excel
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    • Rhapsody
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    • HL7
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    • SSMT
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    • CMT
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    • LiveScan
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    • FollowMyHealth
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  • Expert knowledge of the Allscripts products and tie-in applications such as Rhapsody and SSMT
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  • Outside-the-box thinker who wont just settle for the delivered product but who will analyze and research areas of the system to better fit for the organization
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  • You will be asked to perform this role in an office setting or other company location
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Ability to work in a fast paced, challenging environment that will need quick thinking and prioritizing of issues at hand
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  • Ability to interact well consistently with teammates and to both teach and learn from those around you
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Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)

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Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Allscripts System Analyst III, Allscripts System Analyst, Allscripts, System Analyst, Saint Petersburg, St. Petersburg, FL, Florida, LDMG, LDMG FL

Posted: 2021-07-13 Expires: 2021-08-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Allscripts System Analyst III - St. Petersburg, FL - 940721

UnitedHealth Group
St Petersburg, FL 33701

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