30 days old

Administrative Assistant

Cisco Systems Inc.
Carolina Shores, NC 28467
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What You'll Do

You will provide support for the Senior Director of CX Entitlement Operations. You will be extremely proactive with a professional and approachable attitude in all interactions, possess excellent communication skills with all levels of staff, executives, customers, vendors; and demonstrate sound judgment and a high level of discretion.

Responsibilities include:

  • Calendar Management: Manages Director's calendar by prioritizing schedules and meetings. For example, may decide who gets on principal's calendar, what meetings are attended, and who can attend instead.
  • Event Speaking Engagement Coordination: Manages a running list of Director's engagements and works closely with communications team to ensure content needs are understood and set in motion so Director is prepared for each engagement.
  • Meeting Planning and organizations: Assists Director in planning and organizing meetings by taking responsibility for assembling the agenda, location, meeting technology based upon participant needs, and all other meeting logistics. May further prepare meeting briefing documents by taking and disseminating notes and formulating post meeting action item list.
  • Travel Briefing Preparation: Build travel packs for domestic and international travel. This work includes combining all event information in addition to coordinated logistics of travel and also customer/team asks.
  • Correspondence/Approvals: Supports Director by acting as proxy for communications and approvals as authorized. Answers general questions as necessary and refers (filters) routine matters to appropriate parties and follows up to ensure accurate disposition. Takes initiative to problem solve within specified policies and guidelines, and provides mentoring to administrative community members on problem solving. Determines when executive action is required and supplies a recommendation where appropriate.
  • Travel: Responsible for making travel arrangements for Director. Carefully considers and decides the optimum travel arrangements and itinerary for calendared meetings while managing Cisco expenses.
  • Special Projects: Provides analytical support to assist executive on special projects. Researches issues, analyzes problems, compiles data, and prepares reports.
  • Large Corporate Events: Prepare and brief itinerary as well as accompany Director for large Corporate Events as necessary, where EA's are used for executive support.
  • Confidentiality: Candidate will deal professionally with sensitive and confidential matters and materials.
  • Expenses - promptly capture and submit all expense reports; track approvals and reimbursement.
  • Additional support provided to Directors on the team

Who You'll Work With

You will work with sharp and strategic colleges that are driven by a shared purpose to move Cisco forward. Working cross functionally with the Executive Leadership team's administrators and Director's direct reports in a fun and supportive environment.

Who You Are

You take initiative, can balance a full desk with ease, and thrive in a busy environment.

Our minimum requirements for this role:

  • 8+ years' experience in administrative environment. A minimum of 4 years of experience supporting a principal at the Senior Director level.
  • Outstanding track record of performance.
  • Experience in planning meetings and coordinating travel.
  • High proficiency of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
  • Proven performance in a customer-facing, service-oriented role.
  • San Jose presence

Desired Skills:

  • Ability to navigate web and email at high proficiency knowledge.
  • Advanced desktop calendar management program.
  • Generally determines own methods and procedures on new assignments, consulting with supervisor as appropriate.
  • Excellent verbal and written communication skills including the ability to communicate with all levels of Executive/Senior staff and clients.
  • Mentors new Executive Administrative Assistants and other administrators. Participates in a cross-functional EA network. Back-up support in absence of other EA's.
  • Technical Knowledge of Desktop Applications.
  • Teamwork. Champions Improvements. Doing More with Less. Solves Problems Makes Decisions. Demonstrates Leadership.
  • Associates Degree preferred

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything people, process, data and things and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


Posted: 2019-11-11 Expires: 2020-01-11

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Administrative Assistant

Cisco Systems Inc.
Carolina Shores, NC 28467
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