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5G NR/LTE SW Customer Support Engineer - Access Layer

Qualcomm Inc.
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Qualcomm China

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

Job Overview:

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in.

Principal Duties & Responsibilities

  • Support Qualcomm 5G NR/LTE chipset customers for design-win projects
  • Focus on 5G new radio/LTE related support, resolving UE functionality and performance issues in those fields, as well as resolving crash and reset caused by or happened in modem functionality.
  • Help chipset OEMs to understand QCT modem software/solution, give customers training on QCT products.
  • Play consultant/expert role, trouble shooting, identify problem reported by customers during lab or field test.
  • Contribute to 5GNR/LTE system documentation, user guides and application notes.
  • Build strong relationship with customers and deep involvement in the technical execution of customer project.

Required Qualifications (All are required upon entry)

  • Good understanding on wireless communication, familiar with 3GPP access layer standard.
  • Strong experience in C/C++ programming.
  • Embedded software debugging skills especially crash debug skill on real time operating systems.
  • Good English communication and interpersonal skills.
  • High motivation, strong self-learning ability.
  • Demonstrated ability to work with a diverse team from various disciplines and at various locations.

Minimum Qualifications

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Preferred Qualifications

  • Solid knowledge of WCDMA or LTE access layer procedure, understanding of 5G NR is big plus.
  • ARM microprocessor fundamentals and hands on debugging using Lauterbach Trace 32 ICD/ICE will be a plus
  • Background of working on QCOM chipset is a big plus.
  • 2 years work experience in wireless communication/embedded system development.

All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.

Applicants: If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomms toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.

To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Employment Notices for US-based Job Postings

Equal Employment Opportunity

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Posted: 2021-02-23 Expires: 2021-03-26
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5G NR/LTE SW Customer Support Engineer - Access Layer

Qualcomm Inc.

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