11 days old

2021 UX Researcher Intern

Cox Automotive
North Hills, NY 11576
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*Primary Location: *3400 New Hyde Park Rd, North Hills, NY, USA
*Division: *Cox Automotive
*Job Level: *Intern/Co-op
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *211395
*This position is a remote / work from home role and can be located anywhere in the United States.*

Dealertrack, a brand of Cox Automotive, is currently looking for a UX Research Intern to join our Engineering team in North Hills, NY


* Identify and execute research based on analysis of existing product designs, business needs, project goals, and risks.

* Continuously gather knowledge about customers (Internal and external) through various channels (e.g. shadowing operations teams, customer interviews/feedback.)

* Design and conduct user research studies, including surveys, in-depth interviews, and concept/prototype testing.

* Analyze, synthesize and present findings to all stakeholders with clarity and agility using a combination of various user feedback and research tools and your own methodologies.

* Communicate findings and opportunities in clear, concise, and compelling ways to stakeholders.

* Foster collaboration with designers, product managers, marketers, and operations to translate insights into actionable recommendations that inform execution.

During this time you will:

* Become acquainted with our products, the product goals, and those you will work closely with.

* Independently start to study and learn the Partner product suite.

* Start shadowing key operational teams

* Start participating in User Research Calls.


* Currently studying for a degree in Computer Science, Computer Engineering or other Technology degree. For Under Grad students, must be a rising junior or rising senior level (at least 2 years college completed). Graduate students in a technology degree may also apply.

* Solid understanding of best practices for conducting research (qualitative and quantitative) in user experience, product design, or technology contexts. Bonus points if you have done this remotely in the past.

* Strong analytical and synthesis skills with a proven ability to turn research results into product insights.

* Strong understanding of statistical concepts and how to apply them in the context of user experience research.

* Self-motivated and execution oriented. Ability to execute at a high level of quality in a fast-paced, complex environment.

* Ability to create compelling presentations and confidently convey insights through storytelling.

* Strong written and verbal communication skills with the ability to influence a range of audiences.

* Ability to work independently and take initiative to solve problems.

* Experience conducting remote research is considered a plus.

Internship Criteria:

* Internship is not eligible for sponsorship

* Preference is given to rising Seniors, Juniors and Masters students (Dec 2021, May 2022 or May 2023 graduates)

* Field of study relevant to role

* Ability to work approximately 10 weeks over summer months

* Ability to work remotely


Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-02-18 Expires: 2021-04-01
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2021 UX Researcher Intern

Cox Automotive
North Hills, NY 11576

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