24 days old

1286517 - Business Analyst - Entitlements Readiness Engagement

Cisco Systems Inc.
San Jose, CA 95113
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What You'll Do

You will lead and execute the Global Partner Readiness (GPR) strategy and operating model using a data-driven approach. You will be responsible for partner operational readiness for My Cisco Entitlements, Partner Co-Design on our annuity portfolio and the operational readiness maturity for certain partner segments.

You will be the glue that connects the strategy and execution within the GPR team from readiness request through post-delivery measurement and feedback. The teams mission is to accelerate partners readiness to transact with Cisco both from a transformational perspective (software and recurring offer operational capabilities) and a run-the-business perspective (CCW, MCE, and other partner tools/platforms/capabilities). Responsibilities include:

  • Execute the strategy and operating model for scalable and digital Global Partner operational Readiness
  • Set priorities, goals and determine metrics to assess effectiveness, strengths, and areas of improvement
  • Drive programs to accelerate Partners operational readiness for Software and Recurring Offers
  • Collaborate cross-functionally within CPS and with other Cisco functions - establish relationships, drive buy-in for programs and assess Partners evolving needs and strategies.
  • Navigate a global and diverse team that uses WebEx Teams, WebEx, and other technology tools/platforms to collaborate from office and remote locations

Who You'll Work With

The Global Partner Readiness (GPR) strategy is to establish an analytics-driven service to move to digital content, ensure globally consistent execution, and use the power of the Customer and Partner Services (CPS) organization.

GPR is a small, dynamic and mighty team that leads different parts of the readiness operating model, including Content and Training Development, Global Expertise and Training Delivery, Distribution, and Partner Co-Innovation for annuities, entitlements and buying programs.

In this role, you will be visible and interact directly with senior leadership within CPS and other Cisco organizations. The GPR Team is the central readiness team and distributor of content and training to our partners for operational readiness, making you a key influencer in how we accelerate the transformation to SW centric business model by providing partners with content, training, and readiness workshops to adopt offers and capabilities.

Who You Are

You are a creative, out of the box problem solver with solid ability to execute to help transform how we drive operational readiness with our partners.

Minimum Qualifications:

  • 5+ years of experience in operations or partner ecosystem
  • Bachelor's degree required, MBA desired
  • Solid grasp of the Quote to Order process
  • Experience in change management and adoption
  • Experience with Partner and Channel Operations
  • Business Acumen with Recurring Revenue Business Models
  • Sales experience is a plus

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.


Posted: 2020-03-13 Expires: 2020-04-16

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1286517 - Business Analyst - Entitlements Readiness Engagement

Cisco Systems Inc.
San Jose, CA 95113
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