22 days old

1286199 - Cisco Managed Services, Release Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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CMS Product Management

You will be responsible for the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the Cisco Managed Services portfolio. The releases will include creation of new managed services offers, capability introduction and end-of-life motions.

Responsibilities also include implementing and managing release processes through the service strategy, design and transition phases of offer development. The Release Manager Job function works collaboratively with all participants to align development and enablement activity. This position also works with Portfolio Operations Management to improve the effectiveness and efficiency of the Portfolio Governance Framework.

You will have experience building and maintaining the accuracy of release status and assist in managing projects and interdependencies to ensure landmark adherence to ensure the integrity of the release can be measured.

Role and Responsibilities

  • Forward Plan the release windows and cycles across a portfolio
  • Manage risks and resolves issues that affect release scope, schedule and quality
  • Measure and monitor progress to ensure service releases are delivered on time, and that they meet or exceed expectations
  • Coordinate establishment of release content and effort in partnership with the associated Product Manager.
  • Communicate all key project plans, commitments, and changes including requirements, schedule, and scope changes
  • Manage relationships and coordinate work between different teams at different locations
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Commitment Reviews
  • Partner with Product Management engineering and architects to Produce Deployment, Run Books and Implementation Plans
  • Regular Release Reporting
  • Communicate release details and schedules to the Business as required
  • Continually work towards making improvements in the release process
  • Maintains a release repository and manages key information such as delivery, operational, marketing, legal and governance requirements.


  • Bachelors degree in Computer Science or related field
  • 2-6 years of previous release and/or project management experience
  • Solid understanding of project management principles
  • PMP certifications and/or formal training in project management practices preferred
  • Demonstrated ability to coordinate cross-functional work and teaming toward task completion
  • Advanced written and verbal communication skills are a must
  • General computing knowledge including Microsoft Office
  • Project Management application experience including MS Project and/or SmartSheet

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Posted: 2020-01-29 Expires: 2020-03-07

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1286199 - Cisco Managed Services, Release Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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