29 days old

Sr Specialist-Network Support (Government)

Great Falls, VA
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Candidate(s) for this position will be
responsible for providing help desk and network monitoring and
management support for multiple custom networks/service applications in a
24X7 operations facility. Tasks include fault monitoring and
management, troubleshooting, network and application management,
configuration control, trouble ticket generation and management, and
reports development and generation. Candidate(s) will provide customer
phone support and status updates as needed, and be able to direct,
coordinate and partner with various work centers, network
engineers/system administrators, and customer organizations in the
execution of daily tasks. Tasks are typically procedure-based, so
candidates will need to learn existing documented procedures as well as
assist with creating and/or updating procedures as necessary. No
Relocation offered.


Required Skills, Certification, Experience,
and Education: A bachelors degree preferably in a related field or a
minimum of 4 years equivalent work experience in tiered operational
support. Proven experience in or knowledge of network management of
WAN/LAN computer networks, data communications, TCP/IP, applications
monitoring & diagnostics; working knowledge of Solarwinds or
comparable network management tool, ticketing systems (e.g. Trac,
ManageEngine, or Remedy), and basic Windows and Linux skills. Security +
Certification is required by contract. Excellent customer service
skills and a positive attitude are a must.

Required Clearance: TS/SCI; US citizenship.

Desired: Familiarity with routers, server system administration skills, or Splunk would be a plus.



Required Skills, Certification, Experience, and Education: A bachelors degree preferably in a related field or a minimum of 4 years equivalent work experience in tiered operational support. Proven experience in or knowledge of network management of WAN/LAN computer networks, data communications, TCP/IP, applications monitoring & diagnostics; working knowledge of Solarwinds or comparable network management tool, ticketing systems (e.g. Trac, ManageEngine, or Remedy), and basic Windows and Linux skills. Security + Certification is required by contract. Excellent customer service skills and a positive attitude are a must.

Required Clearance: TS/SCI; US citizenship.

Desired: Familiarity with routers, server system administration skills, or Splunk would be a plus.


Posted: 2018-10-17 Expires: 2018-11-17

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Sr Specialist-Network Support (Government)

AT&T
Great Falls, VA

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