1 day old

Sales Support Associate

Columbus, OH
Apply Now
Apply on the Company Site
  • Job Code
Position Title: Sales Support Associate
Job Code: 472038
Job Location: Ohio-Columbus

Prudential’s Group Insurance (GI) Premier Customer Relationship Management team is seeking a Sales Support Associates (SA) to provide sales-cycle and administrative support to assigned account management and sales team members. SAs are required to command a comprehensive knowledge of the prospect and customer base, producer relationships, key contacts, products offered, and must develop a proficiency with relevant Prudential systems and software.



  • Provide administrative sales support and serve as a liaison for sales personnel, customers, producers, and home office contacts.
  • Partner with the Sales Executives, Account Executives, or Account Managers to manage Request for Proposal (RFP) process including; monitoring of RFP inboxes, entering data into internal sales systems, ensuring internal partners adhere to RFP timeline, review responses for completion and distribute proposal response, and interfacing with broker on behalf of the sales and account management team. 
  • Office management activities including organizing and upkeep of the office, as well as other office duties which include ensuring shared office equipment and supplies are available and in working order. 
  • Serve as a resource for new hires and assist with new hire on-boarding.
  • Participate in team meetings/trainings, and serve as a backup for other team members when required.  
  • Document and maintain relevant sales and customer record systems to meet compliance requirements.
  • Support customer activities including finalist meetings, enrollment, and benefit fair preparation; ordering brochures and giveaways.
  • Work on special projects throughout the year.

  • 1 year insurance industry, sales administration, customer service or equivalent experience preferred.
  • Knowledge and understanding of customer service and relationship management concepts preferred.
  • Excellent communication and presentation skills.
  • Must be customer focused and resolution oriented. 
  • Ability to manage multiple priorities in a timely manner
  • Some periodic travel may be required


Important notice: Any applicant selected for this position will be required to submit to an extensive background screening and a credit check. Failure to comply will eliminate an applicant from consideration for this position. Any negative information obtained as a result of the background screening may result in the disqualification of the applicant from this and any other position in Prudential, including their current position if they are an internal applicant.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.
Job Function: Account/Relationship management
Schedule: Full-time

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Sales Support Associate

Columbus, OH

Share this job

Sales Support Associate

Columbus, OH

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast