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Patient Access Specialist - (6423)

Universal Health Services
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Deltek Talent Management - Patient Access Specialist - (6423)

Job Details

Patient Access Specialist - (6423)

Facility Name
St. Mary's Regional Medical Center
ENID, OK 73701 US (Primary)
Career Area
Support & Entry Level
Job Description

St. Mary’s Regional Medical Center is not just a hospital. We are a team of healthcare professionals focused on developing the best culture of quality care for our patients. We proudly hold the 1st Quality Award given throughout all UHS facilities nationwide. St. Mary’s Regional Medical Center is located in Enid, Oklahoma, and is a subsidiary of, UHS, Universal Health Services Inc. UHS is one of the nation’s largest and most respected healthcare management companies. Our Medical Center was founded in 1915 and consists of 229 licensed beds. St. Mary’s is considered the economic, social, medical, political, and educational hub of Northwest Oklahoma. We are proud to serve Northwest Oklahoma by providing several progressive and comprehensive healthcare services. Here you will experience a team oriented environment providing the most technically advanced procedures in the region delivered in a respectful and dignified manner.

St. Mary's provides comprehensive medical and surgical services including progressive cardiac services; 24- hour trauma center and emergency services; dedicated women's center ; the Northwest Neuro-Science Institute, Joint Institute; diabetes care center recognized by the American Diabetes Association; Skilled Nursing facility; comprehensive inpatient CARF accredited rehabilitation unit, community resources center; CAP and AABB accredited laboratory; fully accredited cancer program, a Women's Imaging Center and Wound Care unit.

Arrange the registration of patients assuring appropriate departmental policies and procedures are followed. Represent St. Mary’s Regional Medical Center to the patient in a manner, which is professional, caring, and compassionate.

St. Mary's Regional Medical Center is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at St. Mary's via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of St. Mary's. No fee will be paid in the event the candidate is hired by St. Mary's as a result of the referral or through other means.

Job Requirements

Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):

• High school graduate or GED required. 

• One-year college preferred.   

• Minimum of one-year full-time business or healthcare clerical experience required.  Emphasis in clerical experience must include high degree of public contact.

• Basic computer skills required.

• Medical terminology experience preferred. 

• Must have strong verbal and interpersonal skills.

• Must successfully complete the pre-employment assessment.



Job Functions


Assess the condition of the patient and prioritize upon arrival.


Assure that accurate and complete demographic and medical information is entered into the computer and presented to the medical staff in a timely manner.


Secure all proper signatures and forms from all patients at the time of registration.


Notify appropriate personnel when registration is complete.


Assure that patient is taken or directed to the proper department and/or room when departing from registration.


Assure that all Pre-Cert., referrals and Auth #'s are obtained or a waiver signed on all that are required.


Timely and accurately complete transfer requests from nursing floors.  Process newborns, REHAB, and other admissions as instructed from floors.


When downtime procedures are in effect produce embossed cards error free.


Enter registration data with an error rate of 5% or less.  Completing all corrections in a timely manner no longer than 4 days, sending appropriate corrections to all required (i.e.…business office, medical records, departments, floors, physicians, billing services, etc.).


All written communications should be in neat handwriting and contain the adequate amount of information needed.  All phone messages should contain the person’s name, phone number, time and date of call.


Answer telephone within four (4) rings in a courteous manner identifying self and department.


Separate, file and distribute records by the end of shift.


Follow-up on all charts must be completed by the end of shift.


Attend 100% of departmental meetings unless excused for illness, vacation, working shift or special circumstances as approved by the Manager.  Arrange make-up of any meetings missed due to absences.


Participate in the orientation of new employees.


Perform proper techniques in copying and tearing down ER charts in a timely and accurate manner.


Enter ER charges on patients timely and accurately.


Maintain the Hospitality House functions of the department making sure reservations and moneys collected are in accordance with hospital policy.


Reconcile cash box at the end of shift without overages or shortages and with proper documentation.


Keep accurate records for PhyAmerica (ER physicians billing service) including reconciliation and sending information timely and accurately.


Provide daily reports to ER staff including but not limited to:  Bed Roster by midnight, ER report, Referral reports.


Properly call for triage in a professional manner.


Discuss patient financial obligations, pursues payment, collects estimated charges or deposits according to procedure and documents all necessary information.


QA's Inpatient charts, maintains accurate logging of daily Inpatients, makes necessary corrections, and corrected copy distribution.


Accurately schedules patients in the scheduling system by name, date of birth and social security number.  Obtains all appropriate demographic information.


Schedules procedures in accordance with guidelines set up in the scheduling system.  To include but not limited to: adding and deleting duplication of tests and rescheduling of tests to facilitate scheduling all tests at the appropriate time with approval of physicians.


 Communicates by fax, times/dates of tests and procedures to physician’s offices as appropriate.  Requests insurance information from physician’s offices for each patient.


Responds immediately and appropriately to emergency cases and/or situations by proper notifications of personnel and anesthesia.


Maintains daily log of all physicians, patients, and case date for each scheduled case.


Performs SMS Software Maintenance to include editing, building time values, building and revising resources, including working with appropriate departments to gather information from prep notes.


Is proficient in blocking and unblocking scheduled times as appropriate.


Performs other duties as required and assigned.

Posted: 2018-10-19 Expires: 2018-11-17

Universal Health Services

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Patient Access Specialist - (6423)

Universal Health Services
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