HR Business Analyst

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Human Resources
  • Job Type
  • Technology Interest
  • Job Id

Who You'll Work With

Engineering is the heart of Cisco’s innovation engine. Cisco’s transformation and our ability to become the number one IT company starts here. The HR Global Business Operations (GBO) team for Engineering is committed and focused on helping shape and enable this transformation. Our ability to drive people foundational services through process excellence, operational and delivery optimization, with a future focus mindset and approach, sets the mark for greater efficiency, value and impact for the business, HR and Cisco overall - helping us create better engagement and the right experience. It also sets the stage for how HR can deliver the right analytics, insights and people planning. This is what our People Deal is all about - best people at their best - driving solutions and enabling teams that impact the world.

What You Will Do

HR GBO Team is looking for a highly motivated and talented HR Business Analyst to join the Central Solutions Team. In this role, you will bridge the gap between business and technical world by bringing consulting skills, innovative thinking, HR experience and analytical skills together. We are looking for an individual who will take complex insights to another level and change the way things are done today by telling the story using data and innovative data visualizations. You will help design the way that business insights and recommendations are shared with our internal stakeholders, solve business problems and influence the decision making process.
If you are self-motivated and passionate about telling a story through data, collaborating with cross functional teams to help solve challenges, and inspired by being on the forefront of driving real change and value through data and analytics, this is a great opportunity for you!

In this role, you will

• Provide business insights and visualizations that explain the current state, help identify future opportunities and influence change.
• Leverage HR eco system (e.g. Talent Acquisition, HR Compensation, HR Data & Analytics Teams) in developing and delivering key data intelligence to improve the decision making process around people strategy.
• Utilize multiple data sources and platforms and provide recommendations around key technologies to help innovate, automate, and streamline data practices and consumption models.
• Work with leadership team and business stakeholders to understand requirements, translate them into technical specifications and present key recommendations based on what the data is telling us.
• Develop and maintain dashboards around key investment areas and programs.
• Help define and drive data and analytics strategy for core programs and across the enterprise.
• Develop a deep understanding of the HR data landscape, the flow of data between various systems and tools and be able to troubleshoot complex discrepancies in data.
• Perform root cause analysis when issues occur or improvements are stalled. Identify & implement solutions and measure their improvements.
• Improve the adoption of internal tools, provide guidance and deliver user training.
• Demonstrate the ability to balance multiple priorities, adapt to a constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced, highly dynamic environment.
• Act as a trusted advisor to the leadership team and help determine root cause of issues.
• Be a change agent for continuous improvements and quick wins.

Who You Are

• BA/BS; MA preferred
• 5+ years of BI experience providing data analytics & consulting services, enabling business insights, designing data visualizations and telling story with data. Previous experience working with HR metrics is a plus.
• Proficiency in MS Excel, MS Powerpoint and experience with data analytics and data visualization tools (e.g. Tableau, MicroStrategy)
• Proved success in developing metrics and analytics for both quantitative and qualitative type of work and environments
• Strong capabilities in building and explaining visual representation of data
• Ability to synthesize complex datasets, create key takeaways & recommendations and influence by telling a story built on data.
• Passionate about data and deriving insights from data
• Strong data analytics and data accuracy skills
• Excellent presentation skills, written and verbal communication and influence skills
• Project management experience
• Critical thinker who seeks to understand end-to-end process and data flows
• Team player
• Problem solver
• Self-starter with demonstrated commitment and energy

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data and things – and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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HR Business Analyst

Cisco Systems Inc.

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