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Application Analyst II-Revenue Cycle - (33836)

Universal Health Services
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Deltek Talent Management - Application Analyst II-Revenue Cycle - (33836)

Job Details

Application Analyst II-Revenue Cycle - (33836)

Facility Name
UHS Corporate
KING OF PRUSSIA, PA 19406 US (Primary)
Career Area
Information Technology
Job Description

One of the nation’s largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Steadily growing since its inception to an esteemed Fortune 500 corporation, UHS today has annual revenues of $10 billion and 83,000 employees. In 2018, UHS was recognized for the eighth consecutive year as one of the World’s Most Admired Companies by Fortune; and in 2017, ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.


Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.


Headquartered in King of Prussia, PA, UHS has more than 83,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.


The Corporate IS Department is seeking a dynamic and talented Application Analyst II – Revenue Cycle


The Application Analyst II – Revenue Cycle supports the implementation of UHS applications.  Supports efforts to provide efficient operations that create customer service excellence and improved revenue cycle flow.  Monitors processes, procedures, and key performance indicators.  Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center.   Designs new or determines modifications to existing applications that will effectively accomplish desired objectives.  Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team. 




Key Responsibilities include:

  • Researches and resolves Customer Support Center Tickets including major application upgrades.
  • Provides system change management support to the Reimbursement team and other UHS employees, facilities and CBOs on contract, payer or regulatory changes and/or enhancements, adhering to UHS Service Level and Change Management Policies.
  • Provides on-call support as scheduled.
  • Establishes and maintains regular communications with facility end users.
  • Supports system upgrades and effectively communicates system functionality changes to end users.
  • Supports system modifications for Medicare/Medicaid reimbursement for several states.
  • Works closely with operations to modify the Cerner system for any payment methodology modifications including fee schedules, DRG, APC, Per-Diem, Case Rates, Percentage of Charges and/or Outlier Reimbursement
  • Maintains all system-wide Financial Classes, Insurance Plan Codes and Transaction Codes and confirms that team members complete each assigned portion of the system build
  • Performs quality reviews on all system modifications and manages daily workflow thru UHS Incident Ticketing System
  • Creates Tip Sheets/How To Documentation, when applicable, to support new functionality of system, workflow modifications, or modifications to current build/design.
  • Reviews performance indicators and reports to identify problems and then resolve issue impacting other operational results
  • Projects solutions for applications and prepares the appropriate documentation.
  • Participates in the development of test data, system testing and documentation for all phases of the application development life cycle.
  • Supports projects, implementations and conversions
  • Performs QA on application functionality.
  • Researches and resolves facility and implementation-related Customer Support Center Tickets.
  • Adheres to appropriate UHS Project Management standards.
  • Ensures strict adherence to work plans, reporting all serious deviations to management.
  • Assists in the training and education of users in operating procedures for application.
Job Requirements

Position Requirements:

  • Three or more years of Information Systems experience and a minimum of three years physician office experience or Patient Accounting/Revenue Cycle experience or a combination of education and experience that provides the skills and abilities necessary to perform this job.
  • Working knowledge of system application implementation, enhancement, and support methods and practices, as well as, Healthcare Revenue Cycle processes are required.
  • Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.  
  • Working knowledge of IS standards and quality methods and metrics. 
  • Working knowledge of project management methods.
  • A good working knowledge of Patient Access and Revenue Cycle and experience with Patient Access processes, CMS billing and reimbursement guidelines, CPT codes, qualifiers and venue-specific code appropriateness.
  • Understands reimbursement methodologies for all acute care facilities.   
  • Preferred experience with Cerner Millennium application or other Revenue Cycle application General familiarity of user business practices, concepts and terminology sufficient to support the applications. 



Travel Requirements: 25-40% domestic US travel (depending on projects).


This opportunity provides the following:

  • Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match
  • Generous Paid Time Off


*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


Universal Health Services

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Application Analyst II-Revenue Cycle - (33836)

Universal Health Services
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