1230656 - Cloud Systems Engineer

  • Location:
    RTP, North Carolina, US
  • Additional Location(s)
    RTP preferred. Open to remote locations
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

Who You'll  Work With

Cisco Managed Services offers a unique opportunity for talented, passionate, and highly-creative software engineers to have a wide-ranging impact on our operational capabilities. One of the team's primary objective is to service an OpenStack-based solution that we deploy and remotely operate, 24 hours a day, 365 days a year.

The Team

As a member of our Cloud Systems Engineering team, you will be responsible for deploying and supporting the solution within the customer data centers.

Who You Are

* Working side-by-side in a truly collaborative manner with our architecture, operations, sales, marketing, and executive leadership team to provide best in class solutions, services, and customer support.

* Collaborating with your peers in the Cloud Systems Engineering group to ensure that our solutions and services meet and exceed our client's expectations and achieve our rigorous quality standards.

* Becoming an expert in the OpenStack standard platform and Cisco's enhancements to this platform.

* Typical job functions include:

* On-going operations in a large-scale, multi-cloud environment.

* Proactive system/network monitoring & troubleshooting.

* Proactive system capacity planning.

* Deployment and task automation.

* Issue/Incidence response.

* Code-level analysis of issues including root cause determination and/or potential code fix.

* Peer-level customer support for low-level, highly-technical issue resolution.

* Join and contribute to the communities and foundations that support our chosen open-source technologies and platforms. How you provide support will be dictated by your own interests, abilities, and personal passions.

* You will be required to have fun, love what you do, and support a transparent and open work environment.


* Bachelor's degree in CS... nice to have but... we'll focus on what you know right now, what you have accomplished, where you shine, and how your current and future goals mesh with ours.

* 10+ years of Linux administration and engineering experience including a deep understanding of the Linux networking stack at the kernel level.

* 3+ years Python development experience or an equal level of level of proficiency in another language. For candidates that have experience with languages other than Python, we will ask you to:

* Provide code/script/recipe examples pertinent to infrastructure support.

* Be happy learning Python! OpenStack's code-base is written in Python so becoming comfortable with Python is required.

* Knowledge of ansible is preferred

* Extensive knowledge of modern virtualization technologies (5+ years - KVM knowledge is a must).

* Experience deploying a host virtualization platform. Specific experience with a cloud platform not required.(5+ Years)

* Having led, or participated in, the implementation of at least one configuration management system (Chef, Puppet, Salt Stack, etc.).

* Extensive experience with fully implemented automation workflows.

* Hands-on networking experience and a strong foundational knowledge of networking models including VLAN's, WAN, routing, bridging, etc.

* Prior experience working in a start-up operation is strongly desired but not required.

* We need people who know how to work independently and make things happen.

* Good communication skills (written and verbal).

* Strong application, operating system, kernel, and hardware debugging skills. Windows experience is a plus.

* The ability to demonstrate a high degree of passion for your craft is a requirement.

* Our on-staff experts love what they do, are continuous learners, anxious to take on new challenges, and mindful of best practices to ensure optimal service.

* You have to be able to "play nice with others." Cisco seeks extraordinary minds, talent, and abilities, but not at the expense of our company culture and the tranquility of our employees and workplace.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
• We connect everything – people, process, data and things – and we use those connections to change our world for the better.
• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


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1230656 - Cloud Systems Engineer

Cisco Systems Inc.

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